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Archer C6 AC1200 Dropping Network Connection

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Archer C6 AC1200 Dropping Network Connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 AC1200 Dropping Network Connection
Archer C6 AC1200 Dropping Network Connection
2020-03-16 12:48:31
Model: Archer C6  
Hardware Version: V2
Firmware Version: Archer C6(EU)_V2_200110

Hey, my Archer C6 keeps disconnect from internet, newest firmware/factory reset all done nothing helps. Its not problem with modem because it's working normal with old router same as pc and cables everything works with old router when I connect Archer C6 I have issues. Any ideas?

 

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#1
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6 Reply
Re:Archer C6 AC1200 Dropping Network Connection
2020-03-16 13:12:31
Is the loss on the wired, WIFI or both connections? Does it recover on its own or do you need to do something? Try a new cable between the router and modem. Check the connections in the back of the router to ensure you do not have a misaligned pin. Power can sometimes cause it also so if you are using a UPS bypass it for a bit as I have had strange things happen when my battery went bad in my UPS.
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#2
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Re:Archer C6 AC1200 Dropping Network Connection
2020-03-16 19:33:06

@ArcherC8 both, recovery take around 1 min, all ports and cables looks normal.

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#3
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Re:Archer C6 AC1200 Dropping Network Connection
2020-03-17 11:26:47
check the logs in both the router and modem for events at the time of the dropped connection to see if anything was recorded.
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#4
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Re:Archer C6 AC1200 Dropping Network Connection
2020-09-06 17:21:58

@ArcherC8 
Same here, on cable, it drops for 3-5 seconds then it recovers.
It can happen multiple times in an hour.

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#5
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Re:Archer C6 AC1200 Dropping Network Connection
2021-12-09 01:24:56

@Vesper  did someone found the solution to this?

 

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#6
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Re:Archer C6 AC1200 Dropping Network Connection
2022-01-02 15:04:12

@Vesper I have a similar issue on my Archer C6 V3.2...Just started a couple of days back. I have tried updating firmware, factory reset and cloning MAC. No go as yet.

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#7
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