Recommend avoiding AX6000 Firmware 1.0.7 Build 20200212 rel.7095(5553)
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Recommend avoiding AX6000 Firmware 1.0.7 Build 20200212 rel.7095(5553)
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I recommend avoiding Firmware 1.0.7 Build 20200212 rel.7095(5553). It currently isn't available on TP-Link Website, but is downloadable from within the router's "Online Upgrade" feature if you click on "Check for upgrade."
After upgrading, I found my TP-Link power switches would not automatically connect to internet requiring them to be reset, then they would lose connection again later. My Amazon TV lost connection and would not connect to internet. My water softener and another Amazon device also lost connection to internet. It appeared the devices were connecting to the router but DHCP was not working.
After rebooting the router a couple times and experiencing the same behavior, I reverted back to Firmware 1.0.6 Build 20190822 rel26396(5553) which is the latest posted on TP-Link's website. The problem was fixed instantly. I've owned several TP-Link Routers and numerous TP-Link IoT devices that I try to keep updated with the latest firmware. This is the only time I've ever felt the need to revert back to a previous version.
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Thanks. After reverting back to the previous version, I soon found I was having same issues, again. I figured at that point I didn't have anything to lose and updated the firmware to this release, again. After power cycling my TP-Link WiFi extenders (I had done this on previous attempt, too), it seems to have fixed the problem and has been working with no issue for 24 hours now.
-Randy
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Please get in contact support team if you continue to experience any connection issues.
We are not seeing this issue on our end, but with more information our support team could work with you to figure the cause.
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Thanks. After reverting back to the previous version, I soon found I was having same issues, again. I figured at that point I didn't have anything to lose and updated the firmware to this release, again. After power cycling my TP-Link WiFi extenders (I had done this on previous attempt, too), it seems to have fixed the problem and has been working with no issue for 24 hours now.
-Randy
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@Tony I just bought this model and it updated to Firmware 1.0.7 Build 20200212 rel.7095(5553). I get constant lose of internet on 5ghz. It doesn't lose connectivity to router only internet connectivity as the other user said as well. Do I need to rever firmware back and if so how?
Thanks
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@mav333 Do you have any wireless extenders? I would try powering them down, check for the issue. Then, power them back on and check again.
I suspect that my wireless extenders were source of the issue originally.
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@Tony Bought this router for Wifi6, its a disaster, i have to rollback to my old netgear router. I upload to that latest firmware via router online upgrade and i start to get incorrect password in wifi and lost wifi and i lost LAN as well. I tried to rollback to previous firmware, i lost wifi as well after less than 10 minutes. I tried again to upgrade ot latest too, no wifi and no lan. Please advise how to fix it else i will have to look for another router.
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I'd get in touch with support at that point if you are having a number of issues.
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This is what i did to get router partially working to be able to used it for WFH.
First, manage to default factory reset after 2 attempts. Still need to rollback firmware manually to previous.
Now, i cannot see 2.4 ghz band, not able to change to change mode for 2.4ghz or change channel.
5ghz band work but i have to change mode at ac as one laptop does not support ax.
Question how to get back 2.4ghz working and change mode to ac and use 5ghz as ax.
Also my netgear arlo camera are not reachable even after adding the port triggering
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Probably too late to save you some time but the problem may not be with the newest firmware. I've had this issue for a while personally & it was originally reported back around November. The only thing that seems to work is reducing the channel width down to ~40 (yes- i know & agree with what you're thinking....)
https://community.tp-link.com/en/home/forum/topic/175434?page=17
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@Tom1712 I used 40Mhz channel width on 5GHz band before and after I upgraded to this version of firmware. I have tried 80MHz bandwidth, but not all devices in the house support 80MHz and 40MHz has better range and easily gets me the full speed of my current internet connection (300Mb down) throughout the house.
Another thing I have done with various brands of routers is to pick a fixed channel. Depending on the number of neighbors you have (I'm next to a school), you may find "auto" mode for your channel selection will result in your router periodically changing channels and dropping some of your clients.
BTW, I haven't had any issues with newest firmware now. I'm not sure why I was having the hiccup when first switching and whether I managed to do something inadvertantly to fix it.
Tom1712 wrote
Probably too late to save you some time but the problem may not be with the newest firmware. I've had this issue for a while personally & it was originally reported back around November. The only thing that seems to work is reducing the channel width down to ~40 (yes- i know & agree with what you're thinking....)
https://community.tp-link.com/en/home/forum/topic/175434?page=17
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