Hello, so for starters I have an AC1750 (Archer A7) router but that wasn't present as an option for filling this post, just wanted to make that clear.

So basically the Internet light on my router is Orange, which from the docs I gathered that it means there's something connected to it but there might me some problem with the actual service from my ISP. However, if I disconnect the ethernet cable from it the Orange light is still on.

I tried the usual unplugging, waiting for some time and plugging again.

I tried holding the reset button for over a minute but nothing seemed to change it terms of the lights.

Also tried disabling/enabling the WPS/WiFi with the other button but also nothing happened.

The weirdest thing is that if I disconnect that ethernet cable (comes right outside a wall of my building, that's everything the ISP provided) and connect it to my laptop I have connection with no issues

Any recommendations for this? or is the device dead? I've only had it for like 3 months or so, so that's pretty odd