Archer A5 question
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Hello! Requesting your help.
Had severe internet speed drop, spoke with my providers tech support - they said that the cable might damaged - their own diagnostics software detected that I'm running on 4/8 wires. Requested tech support assistant to come and fix it. The technician did not see a fault in the cable itself, he changed the ethernet plug, ran a diagnostic and detected that i have a short in my router. The problem is that I am not familiar with this technology, no idea what this means, but I include a pic of what the technician showed me.
The first pic - is what the technician explained as the "short in the router system" (the Pair 1 & Pair 4 short)
The technician showed me, that he has no problems with speed, as directly from the internet cable he had ±650Mbps, as I only have 94Mbps.
Could you please explain it to me like I'm 5 y.o? Is the router faulty? I bought it 3 months ago, the warranty the seller gave me was 2 months. Or maybe it's fixable?
Forgive my English, I'm not a native speaker. If you have any questions, I would be happy to tell you more.
Thank you!
I am not sure about the "short" I would think the router would not even turn on or drop internet altogether.
The Archer A5 has Ethernet ports that are not capable of going beyond 100 Mbps. That is why you see speeds of 94 Mbps.
If the tech was reaching speeds of 650 Mbps, then you need a router that has gigabit ports or in the specifications of the router it will say 10/100/1000 Mbps.