C4000 Share Question
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I moved the USB stick from my Archer C5 to a C4000 after upgrading. I can see the files on the USB, mostly MS office Excel or doc files, but accessing them is incredibly slow. Sometimes when I open a file, it's pretty quick but subsequent saving can take 5 minutes. Mostly both reading/writing is very slow. Same happens for documents. I changed my PC workgroup to "WORKGROUP" to match the \\TP-Share hoping that might help, but it hasn't. Any ideas? I reconnected the C5 and everything worked as it did, no problems retrieving /saving files. What's so different from the C5's share on the C4000? I'm using W10 Pro. The slowness happens on two PC's and several USB drives. There's some issue with saving/accessing MS Office 2007 files on the C4000 USB drive that doesn't exist when that same drive is attached to a C5. I haven't noticed the problem with saving Quicken files.
Dennis
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I also find it necessary to reboot the C4000, sometimes daily, to wake it before the share is active. No other part of the router is impacted, just the share becomes non-responsive, as it if isn't there. Since the router boots so quickly, it's not terrible, but there's definitely something wrong. I don't recall ever having this problem with the Archer C5 during its long, four-year run.
Dennis
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It happened two days in a row this week, yesterday and today. It may last a few days between incidents, but never more than seven. I reboot through the interface (not the power switch). I typically use the share once each day, Monday through Friday. It seems to be getting worse since my second week of owning the router. The symptom is Windows Explorer reports that the share "does not exist," and "do you want to create it?" I then reboot the C4000, which corrects the problem.
Dennis
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Sorry, forgot to mention if this applies to both your USB 2.0 and USB 3.0 drives?
What does the router GUI show, and are there any system logs to reflect the issue during that time period?
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The system log shows the default date/time of March 22, 2018, until I reboot it. It then shows the correct date&time. This router, I've noticed, often loses date/time, but I've not noticed any problems other than the share. I'm using a new Samsung USB3 thumbdrive. When the share fails ("Does not exist"), the FTP Network Location I created always works, that is, I cannot access the \\TP-Share saved Network-Location, but the FTP saved Network-Location ( ftp://192.168.1.2:21 ) always works. This suggests the problem is not the USB Drive, since I can always reach it using FTP, even when the Share become unresponsive.
Rebooting does waken the Share. Could this be related to the C4000 constantly losing date and time?
Dennis
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@Den24601 Newest firmware appears to have corrected the problem with editing/saving MS Office files. I haven't had a problem since updating.
Dennis
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