One of my Deco Doesn't work

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One of my Deco Doesn't work

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14 Reply
Re:Re:Re:Re:One of my Deco Doesn't work
2020-10-26 22:55:23

Same issue here, the first one works correctly and the second one is stucked on yellow. No fix?

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#12
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Re:One of my Deco Doesn't work
2020-12-13 23:21:37

@David_C this happened to my M5 Model just right now. It's still stuck on yellow, I've tried plugging it off, pressing the reset button, letting it rest for about 10-15mins and open it back up. but still, nothing happened. I hope this will get fixed right not.

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#13
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Re:Re:Re:Re:Re:One of my Deco Doesn't work
2021-01-16 02:48:17

@Carl 

sorry to open an old thread, but this happened too with my Deco AC1200. I lost power to the main deco. I was never able to connect to it again. After trying many things, I decided it was best to reset all 3 of my deco ac1200 devices and recreate my network. The other two devices reset just fine. They are flashing blue and I can find them on my available networks. This one however is still stuck on yellow. I tried all of the steps in this thread. Still no luck. Is there a fix for this? Ive only had the Deco devices for 5 days. I purchased them new from Sam's Club
 

Thanks

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#14
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Re:Re:Re:Re:Re:One of my Deco Doesn't work
2021-01-18 22:11:48

@CamJ 

 

We do have a process that aims to recover the Deco if it no longer responds or fails to reset properly (holding reset for 1 second).

 

Here is the FAQ: https://www.tp-link.com/us/support/faq/2958/

 

If that fails, it would be recommended to reach out to our support team.

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#15
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