Bandwidth Usage by Device
I've got a Xfinity > motorola arris surfboard SB6141 > M9 Plus.
Since connection I have exceeded 1024GB bandwidth limit for 2 months running.
Next month I am going to get charged ($200 per month!).
So I need to understand bandwidth usage by device to identoify and manage the bandwidth sucks.
Xfinity won't give me an bandwidth information beyond total usage per month (not even daily which would be handy since not everyon that lives in my house is here every day). On my last call they told me that they only collected monthly data but could not explain how they do that without aggregating daily data for months that have different numbers of days. I know for a fact that they pull all the MAC addresses and use that data to link mulitple devices to single user profiles for advertising purposes so it's frustrating that the customer that is generating that data is not privy to the information but that's probably something for another forum.
TP Link have explained that I can get device connection stats only not bandwidth information.
I dont even seem to be able to get total monthly data usage from Deco to compare with Xfinity.
It seems like TP Link should be able to add to the monthlhy report. So I am tempted to pay $50 per month and go unlimited until that happens - but does anyone know if there is a reason why not or if this is on a dev list somewhere?
Or I need to put some hardware between my modem and Deco. Does anyone know a cheap and easy solution I am generally a mac house and could probably crank up an old unsed one if that didn't slow things down.
Or I am looking at firewall devices like Firewalla but that seems like I am buying something that is highly duplicative to what I thought I was getting with Deco.
Any thoughts or ideas on how I solves this as unchecked it's going to cost an extra $200 per month.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Just crickets after how many years of users asking for this BASIC feature? Your product is uncompetitive in the market at the moment.
- Copy Link
- Report Inappropriate Content
@bigyin yup I'll be tossing my deco units soon and getting a real home router system soon. This is ridiculous. I have complete lack of control over the devices on my network (5 people, plus plenty of IOT) and I'm tired of waiting for TP Link to address this.
- Copy Link
- Report Inappropriate Content
@bigyin +1 Cannot believe there is no correspondence from TPLink on this topic... usage by device should be one of the most basic of tracking provided by a smart router...
- Copy Link
- Report Inappropriate Content
+1 for this. Monthly reports are OK with 'Top Visited Sites', based on hits I assume, but what about 'Top Sites by Usage' ?
- Copy Link
- Report Inappropriate Content
@bigyin I just went looking for this feature myself. Sad to see it isn't available because I would like it as well.
I have an Archer A20.
- Copy Link
- Report Inappropriate Content
@DG01 if I find a competing product that offers data usage aggregation by device and network, I'm gone.
- Copy Link
- Report Inappropriate Content
This is a MUST HAVE feature to atleast identify issues with a device which is consuming the bandwidth.
An overall summary would be good to start with.
- Copy Link
- Report Inappropriate Content
@tplink any updates?
- Copy Link
- Report Inappropriate Content
No, the request has been sent up but at this time it has not been added. We also do not get update on if or when these request are acknoledged and added. Instead you can check your router for updated every friday or check our website and the support page for your product to see if a new firmware is made available. This will be the best way to know when an update is added. Content drops happen every Friday as long its not a holiday or there is PTO.
- Copy Link
- Report Inappropriate Content
Amazing that it's been 1+ year of requests, and this basic feature is still not supported. Cox charges me too for exceeding the data cap.
The math is simple, 5 months of additional charges is enough to pay for my Deco mesh units. Might as well just upgrade to a different brand that lets you actually do something about it.
PP
- Copy Link
- Report Inappropriate Content
Information
Helpful: 30
Views: 23391
Replies: 43