Error while uploading
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Hello there,
Nearly all records from today are missing and can't be watched due to this error. How can I get it back? Please help.
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Please see our offical annoucement for this event: https://community.tp-link.com/us/home/forum/topic/162438?page=1
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Except that this isn't a problem here and there, this happens all the time with both my cameras, when I presume your servers are working. This is a hardware/firmware/software flaw that needs to be addressed.
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We would need more details to better assist you with this. Please let us know the follow:
Camera models
Firmware version
Internet Service Provider
Network speeds
Router model and Version
Network band used for cameras
Best Regards
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I have the same problem with one camera. It worked until the my subscription went to the basic plan.
Model KC200
Version 1.0
Firmware 2.2.19
Xfinity
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