Password reset failed, why?
Password reset failed, why?
Simple question.
Admin page, log in
Advanced>System Tools>Admin>Acct Mgmt:
Type in original factory password.
Type in new password *
Retype in new password. Get blue checkmark.
Click SAVE.
"FAILED"
Why?
*If there is a limit to the number of characters or if special characters can not be used, why is this info not provided?
NOTE: I am not using any special characters.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Have tried in Firefox and Chrome.
Have tried different passwords, different lengths, w/ and w/out special characters.
- Copy Link
- Report Inappropriate Content
Two other things would be to factory default the router by holding the reste for 10 seconds. Log in, and try to change it. If that still fails. Download the latest firwmare here:
https://static.tp-link.com/2019/201904/20190415/Archer%20A7(US)_V5_190403.zip
Even if you already have the latest firmware, download it, extract it, and upload the bin file to the router.
Here is how you update it: https://www.tp-link.com/us/support/faq/2139/
- Copy Link
- Report Inappropriate Content
Resetting with a paper clip on the router means my Admin log in name goes back to the default as well, right?
- Copy Link
- Report Inappropriate Content
You can only change the password, not the username when in the menu you referenced.
Were you using an email for your login name?
- Copy Link
- Report Inappropriate Content
No, I mean if I physically reset the router, when I go to log onto the tplinkwifi.net page, the Admin password log in will be back to the default log in.
Am not using an email address as a password, lol.
- Copy Link
- Report Inappropriate Content
OR are you saying that if I'm logged into the tplinkwifi.net page while the router is reset, I *don't* have to log in again.
- Copy Link
- Report Inappropriate Content
After you do the reset on the router the user name and password will both be "admin" (without the quotes).
- Copy Link
- Report Inappropriate Content
Welp, pressed thereset button for ten seconds. Didn't reset anything as I had to use my log in name (not "admin") to get into tplinkwifi.net.
At this point, I give up. I will keep the original password. I need to set up my tp-link Nano router that I use as a range extender at home.
(What a nightmare that is to set up during travel, btw. I had to reset it so many times that I ended up just keeping the admin/admin log in.)
- Copy Link
- Report Inappropriate Content
As you are holding the reset button all the LED lights will blink on then turn off. It seems like the reset did not go through properly. Try to hold the reset until you notice that from the LED Lights.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 5307
Replies: 11
Voters 0
No one has voted for it yet.