@Carl My question was is the firmware update from your end even going to happen. I'm asking because it's been about a month now since I told you no update had been released and you said you'd check with the testing team to see if it was going to happen or not. It's now 2 months after my original purchase, I still have crappy internet and an $80 paperweight. 

I understand this is Spectrum's issue but their customer service is even worse and won't ever admit fault. Also, TP Link boasts "universal compatability" for the RE450 which is a bit odd considering the first post on this thread is over a year old, so it's been known that it doesn't work with Spectrum routers since then. 

@Carl 

Thank you Carl. I had another thought. Could I use a Cat 6 Ethernet cable from my Spectrum router to the TP_link extender and use the extender as an access point?  This would work fine if I could do it.  Large ranch house, just need to get the tp-link about 100 ft from router and have it pick up signals and pass them through to the router. Would this work with Spectrum?  Not sure if what I'm asking makes sense. But if I can hardwire from the router to the TP-link and have it behave as a router on the other end that would work for me just fine.

Make sense? or would I run into the same problem with Spectrum blocking pass through to the internet?

Carl wrote

@HarryGod 

 

Wish i was able to do more but when its software related we are at the mercy of the developers, wether they be on our side or specturm.  Yes the downgrade and work around previous mentioned should still work, however as it seems specturm has not be to keen to resolve the issue, even after several consultations with our testing team when the issue was first reported, i would suggest swapping the router all together.  For a few reasons in fact 1.  If you are paying a month rental fee you basically buy that product every year.  2.  With gateway devices you are extermely limited by CTMS with what you can do with in the router and its settings. Now you may need to also pick up a stand alone modem but that would elminate the issue completely.  Even if you don't go with a TP-Link router it would be my suggestion. 

Decided I'm probably overcomplicating the whole thing. Didn't realize I could replace the Spectrum router. Returning my range extender. Ordered a TP-Link AC1900 router. I'll see how that works first. I think that may solve the issue.

Do I understand correctly that the problem with Spectrum is the router, not the modem?  If so, I have confidence this is the right move. Can always add an extender later if I still need one.

HarryGod wrote

@Carl 

Thank you Carl. I had another thought. Could I use a Cat 6 Ethernet cable from my Spectrum router to the TP_link extender and use the extender as an access point?  This would work fine if I could do it.  Large ranch house, just need to get the tp-link about 100 ft from router and have it pick up signals and pass them through to the router. Would this work with Spectrum?  Not sure if what I'm asking makes sense. But if I can hardwire from the router to the TP-link and have it behave as a router on the other end that would work for me just fine.

 

Make sense? or would I run into the same problem with Spectrum blocking pass through to the internet?

Carl wrote

@HarryGod 

 

Wish i was able to do more but when its software related we are at the mercy of the developers, wether they be on our side or specturm.  Yes the downgrade and work around previous mentioned should still work, however as it seems specturm has not be to keen to resolve the issue, even after several consultations with our testing team when the issue was first reported, i would suggest swapping the router all together.  For a few reasons in fact 1.  If you are paying a month rental fee you basically buy that product every year.  2.  With gateway devices you are extermely limited by CTMS with what you can do with in the router and its settings. Now you may need to also pick up a stand alone modem but that would elminate the issue completely.  Even if you don't go with a TP-Link router it would be my suggestion. 

 

@HarryGod 

@behrensr cannot hookup with spectrum dpc3216

any help?

@behrensr Please help