Archer CR700 - 2.4g network gets reset every few days and 5g works fine

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Archer CR700 - 2.4g network gets reset every few days and 5g works fine

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer CR700 - 2.4g network gets reset every few days and 5g works fine
Archer CR700 - 2.4g network gets reset every few days and 5g works fine
2018-02-07 12:24:59
Model :

Hardware Version :

Firmware Version :

ISP :

I am just 30 days on this product and seeing strange issues with the CR700.

After every 2-3 days the 2.4g n/w password does not work and i kept thinking someone hacked my router and kept changing passwords and started rebooting and then the passwords work.
But the strange part the 5g works fine and no issues.

Is this a firmware issue or this is how the product works.

And need to fix this work around(reboot), if this is a mess do i go for a refund.

Let me know if anyone having similar issues.
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Re:Archer CR700 - 2.4g network gets reset every few days and 5g works fine
2018-02-27 02:58:00
I am also having trouble with 2.4. Both of my printers will disconnect from the network randomly. They can only be connected on 2.4 band. I heard it was a problem with ChromeCast from google and there might be a firmware update. I can't find the firmware, and I think that my internet provider (Spectrum/TWC) is the one that will send out firmware updates - I can't do it on my own.
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Re:Archer CR700 - 2.4g network gets reset every few days and 5g works fine
2018-03-16 14:17:05
Contact tplink support to debug
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#3
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Tried this, didnt work
2018-03-17 00:09:36

Anton L.Z. wrote

Contact tplink support to debug
I contacted tplink support. They said it was on spectrum's end. Spectrum said it was tplink. Also kids were having trouble with gaming freezing. Got a new router, using tplink now as modum only. That was my fix.
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