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Archer C1200 v2 management interface and Wifi dies after a little while.
Archer C1200 v2 management interface and Wifi dies after a little while.
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Archer C1200 v2 management interface and Wifi dies after a little while.
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Registered: 2017-10-22
2017-10-22 23:49:42
Posts: 11
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Registered: 2017-10-22
Archer C1200 v2 management interface and Wifi dies after a little while.
2017-10-22 23:49:42
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I've seen this issue reported by a couple of people already and some say upgrading firmware solves it.
The issue is that after a while the route still works, you can ping the web interface but don't even load loading page. Also the Wifi is visible but doesn't give any network access.
Rebooting the router solves the issue for a little while.
It seems like v2 of the C1200 is the only version that did not get a 2017 update, it is still on 2016-11-30.
Any chance to get a firmware update to fix this issue? it's plaguing my network and it is really annoying.
Solution
The issue is that after a while the route still works, you can ping the web interface but don't even load loading page. Also the Wifi is visible but doesn't give any network access.
Rebooting the router solves the issue for a little while.
It seems like v2 of the C1200 is the only version that did not get a 2017 update, it is still on 2016-11-30.
Any chance to get a firmware update to fix this issue? it's plaguing my network and it is really annoying.
Solution
TP-Admin wrote
Hi All,
Following initial research and investigation, our Engineering Team is confident that they've determined one of the key origins of the issue. From what we have gathered so far, the issue appears to be related to some recent releases of Android OS and Google Apps. This issue stems from these devices' "Cast" feature, which sends MDNS multicast discovery packets in order to keep a live connection with Google products such as Google Home. These packets normally sent in a 20-second interval. However, we have discovered that the devices will sometimes broadcast a large amount of these packets at a very high speed in a short amount of time. This occurs when the device is awakened from the "sleep mode", and could exceed more than 100,000 packets in a short amount of time. The longer your device is in "sleep", the larger this packet burst will be. This issue may eventually cause some of router’s primary features to shut down – including wireless connectivity.
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Registered: 2017-12-27
Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-27 10:34:33
I'm experiencing the same issues on hardware version V3. Updated the firmware today (v3.0.1 Build 20171117 rel. 57008 (US)) hoping to resolve it, but given the other posts in this thread, I have my doubts.
The router worked very well for the past two months I've had it, with intermittent drops of WAN. Out of nowhere, WiFi stopped working and I had to reboot the router to get my devices to connect to it once again. There were a couple times where I was able to do so through the web interface, but lately, I couldn't even connect to that. Wired LAN worked fine when this happened. However, when I came home from work today, both wired and wireless LAN were down, and I had to reboot the router using the power button. This has become a daily routine, and at least once I've had to do it twice in a single day. I'm suspecting something may be causing high CPU or memory usage, but it's hard for me to tell for sure.
Wireless clients:
5GHz:
* Nexus 7 (2013)
* nVidia Shield
* Google Home
* HP 2710p laptop
2.4GHz
* Two WeMo switches
* WeMo crockpot
* Secondary router in bridge mode
* Chromecast Gen1
Wired clients:
* Philips Hue bridge
* Two computers
The router worked very well for the past two months I've had it, with intermittent drops of WAN. Out of nowhere, WiFi stopped working and I had to reboot the router to get my devices to connect to it once again. There were a couple times where I was able to do so through the web interface, but lately, I couldn't even connect to that. Wired LAN worked fine when this happened. However, when I came home from work today, both wired and wireless LAN were down, and I had to reboot the router using the power button. This has become a daily routine, and at least once I've had to do it twice in a single day. I'm suspecting something may be causing high CPU or memory usage, but it's hard for me to tell for sure.
Wireless clients:
5GHz:
* Nexus 7 (2013)
* nVidia Shield
* Google Home
* HP 2710p laptop
2.4GHz
* Two WeMo switches
* WeMo crockpot
* Secondary router in bridge mode
* Chromecast Gen1
Wired clients:
* Philips Hue bridge
* Two computers
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Registered: 2017-12-15
Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-27 13:11:51
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Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-27 23:20:49
Archer C1200 v.1 // Firmware 1.1.1 Build 20170706 rel.65715 (EU)
I have the same problems during the last 2 weeks. Hope that somebody will find a solution.
I have the same problems during the last 2 weeks. Hope that somebody will find a solution.
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Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-28 01:13:03
Latest update from me, I turned off most of wireless devices (Chromecast etc...), the only thing left was 2 phones: a Nexus5x and Pixel2... and it died overnight. I still can't get more than 12h without having to reboot sometime way less than that.
I did notice that the CPU goes to 100% on the router, maybe a bug with an active loop?
Anyway the replacement hardware I received didn't help... I'm tempted to re-open a ticket or maybe flash it with dd-wrt to see if it is software or hardware...
I did notice that the CPU goes to 100% on the router, maybe a bug with an active loop?
Anyway the replacement hardware I received didn't help... I'm tempted to re-open a ticket or maybe flash it with dd-wrt to see if it is software or hardware...
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Registered: 2017-12-26
Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-28 01:57:31
Pretty sure there is not a dd-wrt version for this hardware. I looked on the DD-WRT forum and don't see this device supported.
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Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-28 06:37:48
I am having all of the exact same issues as everyone else in this thread. I have had the router since the end of September of this year and it have had no issues at all until mid December. Like everyone else, wireless devices either get kicked off the network or won't rejoin when coming back home. Wired devices seem to keep working for a time. The administrative page is also inaccessible when things go bad.
I have hardware v2, US model, on the latest firmware build 20161130 rel.64463. I have factory reset multiple times and re-flashed the latest firmware twice. Since the problem popped up, the time between necessary reboots has decreased from ~12 hours to ~2. I pulled out my old router yesterday and started using it again in place of the c1200 and have had zero issues whatsoever. I have two 2nd gen chromecasts, a google home, google home mini, and two google pixel 2's all connected to wireless.
I am on the verge of simply returning this to Amazon....Has anyone who has put in reports to TP-Link heard anything back from them?
I have hardware v2, US model, on the latest firmware build 20161130 rel.64463. I have factory reset multiple times and re-flashed the latest firmware twice. Since the problem popped up, the time between necessary reboots has decreased from ~12 hours to ~2. I pulled out my old router yesterday and started using it again in place of the c1200 and have had zero issues whatsoever. I have two 2nd gen chromecasts, a google home, google home mini, and two google pixel 2's all connected to wireless.
I am on the verge of simply returning this to Amazon....Has anyone who has put in reports to TP-Link heard anything back from them?
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Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-28 14:35:09
Archer C1200 v.1 // 1.1.1. 20170706 rel. 65715 (EU)
Here is my update: I've moved from WPA2-PSK to WPA-PSK in both 2.4 and 5 GHz.
Now the router is stable for the last 20 hours.
Here is my update: I've moved from WPA2-PSK to WPA-PSK in both 2.4 and 5 GHz.
Now the router is stable for the last 20 hours.
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Registered: 2017-12-29
Same issue with my AC1200 V2
2017-12-29 00:18:38
Same thing has been happening to me for the past week, I have the AC1200 V2, and I have to reset my router every morning in order to connect to devices, super frustrating, router is only a few months old and worked fine for the first few months, but now is having this annoying issue, firmware is up to date, no response form tech support...
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Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-29 00:40:44
r2hubert wrote
Latest update from me, I turned off most of wireless devices (Chromecast etc...), the only thing left was 2 phones: a Nexus5x and Pixel2... and it died overnight. I still can't get more than 12h without having to reboot sometime way less than that.
I did notice that the CPU goes to 100% on the router, maybe a bug with an active loop?
Anyway the replacement hardware I received didn't help... I'm tempted to re-open a ticket or maybe flash it with dd-wrt to see if it is software or hardware...
I have been in constant contact with support. I have tested a few beta firmware and I am still experiencing the issue. The problem makes the router hang/freeze (think BSOD type) and a reboot is needed to resolve it. Maybe a memory leak somewhere.
I thought dd-wrt is not supported on the archer c1200? I remember checking last month and I did not see anything for it.
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Re:Archer C1200 v2 management interface and Wifi dies after a little while.
2017-12-29 00:52:16
I've been working closely with tp-link engineers and the 8th beta of firmware they provided to me last night seems to have resolved these issues.I'm sure a production release will be available soon after they finish QA.
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Registered: 2017-10-22
2017-10-22 23:49:42
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