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OC200 goes offline from the cloud when extensively using omada app or pc.

Cebujohn

2024-11-23 00:02:26 - last edited 2024-11-26 03:47:15

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Registered: 2022-10-30

OC200 goes offline from the cloud when extensively using omada app or pc.

2024-11-23 00:02:26 - last edited 2024-11-26 03:47:15

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Model: OC200

Hardware Version: V1

Firmware Version: 1.32.6 Build 20241101 Rel.41525 (Stable)

Hi, Anybody knows how to deal with frequent OC200 cloud disconnects? This usually happen when I am tinkering or using extensively the Omada app or on desktop. Basically it disconnects from the cloud and reconnects within 3-5 minutes.

Plainly it just disconnects from the cloud but not on the local side.

Anybody experiencing this? Any fix?

Thanks!

1 Accepted Solution

Vincent-TP

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Posts: 1624

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Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

Wish you a happy life and smooth network usage! >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<

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Vincent-TP

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Posts: 1624

Helpful: 191

Solutions: 656

Stories: 0

Registered: 2024-06-22

Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

Wish you a happy life and smooth network usage! >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<

OC200 goes offline from the cloud when extensively using omada app or pc.

OC200 goes offline from the cloud when extensively using omada app or pc.

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