ER605 disconnected from OC200

R.n.

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2023-07-10 05:02:03

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Re:ER605 disconnected from OC200

2023-07-10 05:02:03

@tklyn

same here, there are always TCP SYN packets attack in the eventlogs before it disconnects

Controller Version 5.9.32 OC-200 v2.0 (2.9.3) ER-605 v2.0 (2.2.0) TL-SG2008P v3.0 (3.0.5) TL-SG2008P v3.0 (3.0.5) EAP610(EU) v2.0 (1.0.2) EAP610(EU) v2.0 (1.0.2)

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#2

Clive_A

2023-07-11 02:45:39

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Re:ER605 disconnected from OC200

2023-07-11 02:45:39

@tklyn @R.n.

Thank you so much for your invaluable feedback. We greatly appreciate your input. I have forwarded the issue to our support engineers for further investigation and will try to provide an update here when there is any progress.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

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#3

Clive_A

2023-07-11 03:13:29

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Re:ER605 disconnected from OC200

2023-07-11 03:13:29

@tklyn @R.n.

In the meantime, would you please provide the following information?

1. What's your WAN connection type? Are you using an ADSL modem? If not, please specify it.

2. Is your topology as simple as Modem---Router---Controller+Devices?

3. What is your Controller version? Please specify its full version. If you are using the beta, please let me know.

What is your ER605 firmware version before your upgrade? (From what version did you upgrade to official V2.2.0?)

Thanks for your cooperation!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

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#4

Clive_A

2023-07-11 03:23:27

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Re:ER605 disconnected from OC200

2023-07-11 03:23:27

@tklyn

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230717103, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

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#5

R.n.

LV2

2023-07-11 05:11:56

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Re:ER605 disconnected from OC200

2023-07-11 05:11:56

Clive_A wrote

@tklyn @R.n.

In the meantime, would you please provide the following information?

1. What's your WAN connection type? Are you using an ADSL modem? If not, please specify it.

2. Is your topology as simple as Modem---Router---Controller+Devices?

3. What is your Controller version? Please specify its full version. If you are using the beta, please let me know.

What is your ER605 firmware version before your upgrade? (From what version did you upgrade to official V2.2.0?)

Thanks for your cooperation!

Hi @Clive_A,

My (Hardware-)Controller is Version 2.9.3 Build 20230328 Rel.52390
I Upgraded the ER605 V2 from Version 2.1.2 Build 20230210 Rel.62992 to the V2.2.0
The topology is: (Cable-)Modem -> ER-605 -> TL-SG2008P v3.0 (3.0.5) -> OC-200 v2.0 (2.9.3)
Instead of an ADSL-Modem i am using DOCSIS-Modem in Bridge-Mode
the ER-605 is configured to use the WAN-Port with the "Dynamic IP" (IPv4) and "Dynamic IP (SLAAC/DHCPv6)" (IPv6) Connection Types.

Controller Version 5.9.32 OC-200 v2.0 (2.9.3) ER-605 v2.0 (2.2.0) TL-SG2008P v3.0 (3.0.5) TL-SG2008P v3.0 (3.0.5) EAP610(EU) v2.0 (1.0.2) EAP610(EU) v2.0 (1.0.2)

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#6

Clive_A

2023-07-11 06:31:04

Posts: 6006

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Re:ER605 disconnected from OC200

2023-07-11 06:31:04

@R.n.

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230717074, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

0

#7

tklyn

LV1

2023-07-11 14:13:37

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Registered: 2023-02-21

Re:ER605 disconnected from OC200

2023-07-11 14:13:37

@Clive_A

OC200v2 5.9.32

ER605v2 downgraded back to 2.1.3 beta to stop the issue

i have dual wan DSL modem/ 5G Gateway

i had upgraded from 2.1.3 beta to the final 2.2.0 then the issue started

1

#8

Tedd404

LV4

2023-07-12 01:52:18

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Re:ER605 disconnected from OC200

2023-07-12 01:52:18

@R.n.

about this tcp flag, it is not a danger. i remember it's a minor fault in the triggering mechanism. you can turn it off

https://community.tp-link.com/en/business/forum/topic/610802

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.

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#9

Hank21

2023-07-21 08:12:06 - last edited 2023-07-21 08:12:10

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Re:ER605 disconnected from OC200-Solution

2023-07-21 08:12:06 - last edited 2023-07-21 08:12:10

Hi All,

A newer 2.1.4 Beta firmware has been released for trial, please follow the post link below for details.

ER605 V2_2.1.4_Build 20230720 Beta Firmware For Trial (Released on July 21st, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

ER605 disconnected from OC200

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