ER8411 1.3.0 April build pre-release SFP+ LAN port SERIOUS issue !

ER8411 1.3.0 April build pre-release SFP+ LAN port SERIOUS issue !

ER8411 1.3.0 April build pre-release SFP+ LAN port SERIOUS issue !
ER8411 1.3.0 April build pre-release SFP+ LAN port SERIOUS issue !
13 hours ago - last edited 2 hours ago

On my ER8411 running the April 1.3.0 pre-release, im seeing issues with the SFP+ LAN port not being broght up sometimes on a reboot.  No link lights at either end, no activity at all.  A subsequent reboot will bring the port up.

 

Once the port is up, it operates normally for entire duration the rouiter is on.

 

I have changed SFP+ cables, and the switch port the other end it goes into, problem remains.

 

 

When the port is in a non functional state i dont need to do anything other than reboot (no config changes etc) to bring it back up

 

 

 

 

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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#1
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10 Reply
Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
12 hours ago

  @GRL 

 

I can confirm this, after two times of problems I switched to RJ45, I don't have 10GB so the port was configured with 1GB

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#2
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
12 hours ago

  @MR.S 

 

thanks, i was genuinely starting to wonder if my port was going bad!

 

Luckily i have two links to my core switch managed with STP so usually the rj45 is blocked and is only used as a failover.

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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#3
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
11 hours ago

  @GRL 

 

I use a dac cable on the SFP+ WAN1 port to the internet, there have been no problems with it. It is also configured for 1GBm the problem has only been on SFP+ WAN/LAN2

I'm going to try with dac cable on SFP+ WAN/LAN2
I used some SFP from unifi and fiber patch when I had problems.

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#4
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
10 hours ago

  @GRL 

 

Did a test here, rebooted 2 times without problems.
Both SFP+ ports are connected with a 10GB/1GB DAC cable from unifi now, Both ports are configured for 1GB

 

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#5
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
10 hours ago

  @MR.S 

 

I have been using a generic SFP+ DAC cable, i have 5 of them, every single one works.  My port only goes down on a reboot, sometimes, not always.  Its not repeatable reliably, but the port is definitely not operational at all on some boot-ups of the router.

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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#6
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
10 hours ago

  @GRL 

 

I have a 10G Ubiquiti DAC going from my 10G lan to a 10G fiber port on a SZX3016F switch.

 

I have had no issues with my ports on this new firmware.  

I can not teach anyone anything - I can only make them think - Socrates
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#7
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
10 hours ago

  @GRL 

 

Yes I agree that something is wrong I didn't have problems with the port being turned off before 1.3.0 so it's probably something in that firmware, I'll leave the DAC cable in and see. I've restarted 3 times now without a problem.

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#8
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
10 hours ago - last edited 10 hours ago

  @MR.S 

 

It has only hapenned to me 3 times since the april 1.3.0 build.  I have restarted it a bunch of times when i first noticed the issue and 90% of the time it comes back up.  

 

Today it failed again - i manually turned everything off and unpliugged for our building electrical inspection.  When i powered up the whole rack, the port was off again.  Rebooted the 8411 individually, port was back.

 

I wasnt having this issue with the March 1.3.0 build

 

EDIT for the TP-Link people - this even happens on the router after a factory reset and zero configuration (either standalone or controller) - i tested this the first time i noticed the issue last week.

 

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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#9
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
10 hours ago

  @GRL 

 

We'll hear what the TP-Link experts think, I'll leave the DAC cable in and see if there are any problems in the future.

 

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#10
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Re:ER8411 1.3.0 pre-release SFP+ LAN port issue
2 hours ago - last edited 2 hours ago

Managed to catch mine in the LAN2 SFP+ non-working state after doing a test power-cycle tonight

No weird configs on the port

 

 

Its just...off.  Disabling and Enabling on the port config screen doesnt get it to come back on.

 

It goes into port 28 of my 3428X - no link of any kind, no blinky lights on either end on the switch & router port LEDs.  Port 1 is my ER8411 RJ45 backup link, blocked by rSTP if the SFP+ link is up, so is now unblocked and active

 

At this point i tried physically disconnecting and reconnecting the SFP+ DAC cable at both ends - no change.  I changed the cable - No change.  I changed the switch port - no change.  It seems when its in this state the port is completely disabled on the router and will not come back up.

 

 

Then on a reboot of the router and no config changes of any kind............. the SFP+ is back up normally

 

port 1 on switch is being rSTP blocked again, as expected, port28 now has link.

 

 

Clive - i should have reported this a wekk ago when i first noticed (sorry) - but i think this needs attention ASAP - this firmware has moved into the "Release Candidate" section on controller, so its probably not too far off general release and being pushed to thousands of routers - and then users might start reporting this en-masse thinking their ports are dead!

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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#11
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