ER707-M2 - Not getting Dynamic IP
Hi,
I recently procured the XZ005-G6(UN) 1.0 - 1-Port 2.5GE LAN XPON Terminal. My ISP is JIO. Previously, I was using the XZ000-G3 V1, which successfully authenticated with JIO's OLT (ALCL). However, the new XZ005-G6 fails to authenticate, preventing the ER707-M2 from detecting an IP. The registration status consistently shows "Registered (05)," but there is no data in the upstream. The SoC on the XZ005-G6 is Realtek RTL9601D.
Any help would be greatly appreciated.
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@Clive_A Everything works fine when I change the ONT model to XZ000-G3. It seems there is some authetication issue with ISP OLT when I have XZ005-G6. May be XZ005-G6 has some compatibility issue with ALCL OLT.
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Hi @Arunabha
Thanks for posting in our business forum.
Arunabha wrote
@Clive_A Everything works fine when I change the ONT model to XZ000-G3. It seems there is some authetication issue with ISP OLT when I have XZ005-G6. May be XZ005-G6 has some compatibility issue with ALCL OLT.
That is to say, the ISP and the modem got a problem?
If you want to dig into this, you can use Wireshark.
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Hi @Arunabha
Thanks for posting in our business forum.
The registration shows "registered". Is that supposed to mean the fiber to the ISP server is registered?
I assume that the router has not successfully connected to the ISP.
What's the ISP-provided connection type? And do you select the proper connection type on the WAN?
You should also investigate how your modem works. Make sure the physical links are proper as well.
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@Clive_A Everything works fine when I change the ONT model to XZ000-G3. It seems there is some authetication issue with ISP OLT when I have XZ005-G6. May be XZ005-G6 has some compatibility issue with ALCL OLT.
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Hi @Arunabha
Thanks for posting in our business forum.
Arunabha wrote
@Clive_A Everything works fine when I change the ONT model to XZ000-G3. It seems there is some authetication issue with ISP OLT when I have XZ005-G6. May be XZ005-G6 has some compatibility issue with ALCL OLT.
That is to say, the ISP and the modem got a problem?
If you want to dig into this, you can use Wireshark.
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- Report Inappropriate Content
@Clive_A The TP-Link ONT XZ005-G6 has a problem. Any other ONT works fine with my ISP.
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