1
Votes

Info about end of supported

 
1
Votes

Info about end of supported

Info about end of supported
Info about end of supported
2025-03-07 07:10:13 - last edited 2025-03-11 02:44:43
Model: OC400   OC200   OC300  
Hardware Version: V1
Firmware Version:
Hello, please add information on the global view > devices window whether a given device is out of support. Additionally, global view > firmware marking in the description that it is e.g. the last update etc. or whether the device is still supported
#1
Options
1 Accepted Solution
Re:Info about end of supported -Solution
2025-03-11 02:44:28 - last edited 2025-03-11 02:44:43

Hi  @Pablo_PL 

 

We will always provide support for our products. 

We won't say any firmware is the last update, even with EOL products.

Recommended Solution
#2
Options
2 Reply
Re:Info about end of supported -Solution
2025-03-11 02:44:28 - last edited 2025-03-11 02:44:43

Hi  @Pablo_PL 

 

We will always provide support for our products. 

We won't say any firmware is the last update, even with EOL products.

Recommended Solution
#2
Options
Re:Info about end of supported
2025-03-12 18:58:47
but you won't support devices indefinitely. The idea is to have information appear that a given device will no longer receive any updates because support has ended
#3
Options