VIGI C540-W V1 not working on Jio SIM Card
VIGI C540-W V1, 4G CCTV camera does not work on Jio 5G SIM card, whereas other SIM cards (BSNL and Idea is working)
Hello Support,
I need to use the Jio SIM card as the location has coverage only for Jio network.
kindly provide a solution ASAP, or i may have to return the product.
Regards,
Thotathil
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Hi @thotathil
Thanks for posting in our business forum.
SIM card? This is not a 4G model. Please double-check. Even if it is a 4G model, the card is a 5G or 4G? Can you modify the settings of it to 4G and test it?
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Hello @Clive_A If it was not a 4G model how are other SIM cards working. BSNL Airtel and Idea is working perfectly fine.
the problem is only Jio has coverage in that area. And I purchased Jio SIM card especially for this purpose.
By the way 5G and 4G SIM cards are usually compatible with the devices.
Regards.
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Hi @thotathil
Thanks for posting in our business forum.
thotathil wrote
Hello @Clive_A If it was not a 4G model how are other SIM cards working. BSNL Airtel and Idea is working perfectly fine.
the problem is only Jio has coverage in that area. And I purchased Jio SIM card especially for this purpose.
By the way 5G and 4G SIM cards are usually compatible with the devices.
Regards.
Do you mean C540 4G?
C540-W is a wireless model for the WIFI connection.
I am aware that 5G is backwards compatible but it could also be the reason it does not work with 4G. Gotta check it, don't you?
Some bands may not be supported. This is common. In a country, the 3 to 5G bands are taken by different vendors.
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