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TRYING TO GET MY VOIP PHONE WORKING

TRYING TO GET MY VOIP PHONE WORKING

TRYING TO GET MY VOIP PHONE WORKING
TRYING TO GET MY VOIP PHONE WORKING
a week ago - last edited Monday
Model: ER7212PC  
Hardware Version:
Firmware Version:

Hi all

 

I used to have a Tp-link VX230V where the phone cable plugged into the "TEL" port on the router. 

I've now got a ER7212PC and I'm struggling a bit to find how to get the phone working.

 

My NBN retailer Mate Communications have this as part of their documentation:

 

 

However I cannot find where on the ER7212PC to input this information.

I've found an article on this forum which I thought might help me out, but I don't have a FritzBox, so it appears no luck there.

Settings for VOIP on Omada SDN - Business Community

 

As a last resort, I've got the VX230V (which I factory reset, then reloaded in all the phone parameters) connected to the ER7212PC (LAN port 1 to LAN port 5, respectively), and the phone connected to the TEL port on the VX230V. I have the ER7212PC port forwarding 5060 to the ip of the VX230V.

 

I was really wanting to ditch the VX230V, but from my uneducated eyes, it looks like the ER7212PC doesn't have fields I need to get the job done. Can someone confirm\ deny this please?

What else can I try with the VX230V connected?

 

Thanks

Chris

 

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#1
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2 Accepted Solutions
Re:TRYING TO GET MY VOIP PHONE WORKING-Solution
a week ago - last edited Monday

Hi @Raptor6L,

 

The "Phone" port in the Tp-link VX230V is for plugging in an analog phone and internally it would convert from analog to digital (voip).  I don't see this listed as a feature on the ER7212PC.  Routers/switches that support VOIP traffic allow it to be prioritized for better voice quality, but VOIP itself doesn't include the analog to digital conversion feature.  You'll need to keep the VX230V or get another device that will allow you to connect the analog phones to your network.

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#2
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Re:TRYING TO GET MY VOIP PHONE WORKING-Solution
Monday - last edited Monday

Hi @Raptor6L 

Thanks for posting in our business forum.

There isn't much for the router/switch to do in this situation.

First, understand that the VOIP is an outbound service, and register your ISP servers. The router allows that outbound traffic without filtering anything.

If there is a request to access your VOIP from your ISP, you only port forward. That's everything you do with the router.

 

VOIP means Voice Over IP. You can consider it as a regular network device like your cellphone. What matters is the configuration of your VOIP device.

 

Whatsoever the config related to the VOIP on the router/switch is to set the QoS and prioritize and ensure the VOIP service.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#3
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2 Reply
Re:TRYING TO GET MY VOIP PHONE WORKING-Solution
a week ago - last edited Monday

Hi @Raptor6L,

 

The "Phone" port in the Tp-link VX230V is for plugging in an analog phone and internally it would convert from analog to digital (voip).  I don't see this listed as a feature on the ER7212PC.  Routers/switches that support VOIP traffic allow it to be prioritized for better voice quality, but VOIP itself doesn't include the analog to digital conversion feature.  You'll need to keep the VX230V or get another device that will allow you to connect the analog phones to your network.

Recommended Solution
  1  
  1  
#2
Options
Re:TRYING TO GET MY VOIP PHONE WORKING-Solution
Monday - last edited Monday

Hi @Raptor6L 

Thanks for posting in our business forum.

There isn't much for the router/switch to do in this situation.

First, understand that the VOIP is an outbound service, and register your ISP servers. The router allows that outbound traffic without filtering anything.

If there is a request to access your VOIP from your ISP, you only port forward. That's everything you do with the router.

 

VOIP means Voice Over IP. You can consider it as a regular network device like your cellphone. What matters is the configuration of your VOIP device.

 

Whatsoever the config related to the VOIP on the router/switch is to set the QoS and prioritize and ensure the VOIP service.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
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#3
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