Enabled DPI but users tab missing

Enabled DPI but users tab missing

Enabled DPI but users tab missing
Enabled DPI but users tab missing
a week ago - last edited a week ago
Model: OC300  
Hardware Version: V1
Firmware Version: 1.26.6 Build 20241101 Rel.41385

Hi all,

 

We just enabled the deep packet inspection feature on our work site, and we can see traffic is being recorded as we can see on the screenshot:

 

BUT we cannot see who is generating the traffic, after searching we noticed that we are lacking the "users" tab. 

these are the setting we have for the DPI

 

besides the OC300 we also use as a router an ER8411.

 

In an other site with an OC200 v1 1.33.5 Build 20241211 Rel.56151 and an ER707 we also have the same behavior with missing "users" tab.

 

Thank you for your help

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#1
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1 Accepted Solution
Re:Enabled DPI but users tab missing-Solution
a week ago - last edited a week ago

Hi  @yp3pa_1958 

 

We didn't add this tab/feature on hardware controllers for performance reasons. Thanks.

Wish you a happy life and smooth network usage! 
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#2
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4 Reply
Re:Enabled DPI but users tab missing-Solution
a week ago - last edited a week ago

Hi  @yp3pa_1958 

 

We didn't add this tab/feature on hardware controllers for performance reasons. Thanks.

Wish you a happy life and smooth network usage! 
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#2
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Re:Enabled DPI but users tab missing
a week ago

  @Vincent-TP 

 

Hi,

 

Thanks for the reply, is it the case for all OC controlers or just OC300 and smaller models?

 

Thanks

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#3
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Re:Enabled DPI but users tab missing
Sunday

  @Vincent-TP Is there any chance the tab will be added in the future?

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#5
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Re:Enabled DPI but users tab missing
Monday

Hi  @yp3pa_1958 

 

It's for all hardware controllers. 

We don't have a plan to add it in the future. This is limited by the hardware performance.

Wish you a happy life and smooth network usage! 
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#6
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