Home

Forums

Stories

Knowledge Base

Business Community > Controllers > mac address problem

< Controllers

mac address problem

hsmo55

Thursday - last edited Friday

Posts: 20

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2020-02-04

mac address problem

Thursday - last edited Friday

Tags: #Controller

Model: OC300

Hardware Version: V1

Firmware Version: 5.14.32.56

iam using hotspot by voucher but i have many mobile will come back to me and thir mobile diconected however still the voucher valid when i check in the system the mac adress change so any one have idea how to solve this problem

thanks

1 Accepted Solution

Vincent-TP

Friday - last edited Friday

Posts: 1195

Helpful: 117

Solutions: 463

Stories: 0

Registered: 2024-06-22

Re:mac address problem-Solution

Friday - last edited Friday

HI @hsmo55

You may turn off the private MAC address feature:

Recommended Solution

hsmo55

LV2

Friday

Posts: 20

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2020-02-04

Re:mac address problem

Friday

i try from some mobile but still coming after few days i have 640 user its very difficult , there any way from the omada to fix this issue

MR.S

LV5

Friday

Posts: 2274

Helpful: 812

Solutions: 291

Stories: 0

Registered: 2018-08-17

Re:mac address problem

Friday

@hsmo55

The mac address should not change after you log in to an ssid, I suspect you are using multiple wlan groups. then you will have problems like this

hsmo55

LV2

Saturday

Posts: 20

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2020-02-04

Re:mac address problem

Saturday

Iam using only 1 wlan Now this my point the mac address i think from the phone but if this like that its a big problem So if omada can authorise bu Ip address i think is better Iam really i don't know what to regarding this issue

mac address problem

mac address problem

Information

Voters 0

Tags