Cant connect to the cloud based controller

Cant connect to the cloud based controller

Cant connect to the cloud based controller
Cant connect to the cloud based controller
2024-10-30 10:56:35
Hardware Version: V1
Firmware Version:


Hi,

Does anyone cant access their cloud based controller. It just happened today. I need to create new voucher but i cant access it. I tried to access via app, it says connection failed.

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Re:Cant connect to the cloud based controller
2024-10-31 07:10:36

  @wickedcool13 

There was a partial outage on the AWS cloud platform yesterday. And it was been fixed soon.

You should be able to access it now.

 

If you are still experiencing issues, do not hesitate to let us know.

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