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Unable to enable TP-Link Cloud Access on NVR because it has VMS Access enabled.

Wreet

3 weeks ago

Posts: 5

Helpful: 0

Solutions: 0

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Registered: 2023-08-24

Unable to enable TP-Link Cloud Access on NVR because it has VMS Access enabled.

3 weeks ago

Model: VIGI NVR1016H

Hardware Version: V1

Firmware Version: 1.2

Hi,

I am unable to enable TP-Link Cloud Access on NVR because it has VMS Access enabled.I would like to know how do I disable VMS access so that I can enable Cloud access and view live / video recording from Vigi app in Android mobile.

Regards

1 Reply

Clive_A

2 weeks ago

Posts: 5567

Helpful: 2674

Solutions: 1246

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Registered: 2023-06-09

Re:Unable to enable TP-Link Cloud Access on NVR because it has VMS Access enabled.

2 weeks ago

Hi @Wreet

Thanks for posting in our business forum.

Unbind the device from the VMS. Follow the User Guide of the VMS.

VSM and VMS do not coexist at this moment. If you have bound it to the VMS, VSM, or VIGI app no longer have access to the device.

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Unable to enable TP-Link Cloud Access on NVR because it has VMS Access enabled.

Unable to enable TP-Link Cloud Access on NVR because it has VMS Access enabled.

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