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ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2

ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2

ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2
ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2
2024-10-17 20:43:45
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.3.1

Hi,

I encountered an issue with my ER605v1 router after updating Omada to version 5.14.32.2. Ports 4 and 5 lost connection entirely right after the update. I don’t see any connection on these ports now.

I have restarted the router several times, but the issue persists. Since the router is remote, I cannot check and test the ports directly. However, the loss of LAN port functionality occurred immediately following the update. Please see the attached screenshot for more information.

Has anyone else experienced this, or is there a known solution for this issue?

Thank you in advance!

Best regards,

Vedat

 

 

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#1
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3 Reply
Re:ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2
2024-10-18 01:58:35

Hi @vedat 

Thanks for posting in our business forum.

If you cannot be on site, I find it hard to diagnose it.

Do you have any logs for us? Filtered with information that relates to the two ports mentioned.

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#2
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Re:ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2
2024-10-18 05:15:28 - last edited 2024-10-18 05:16:25

  @vedat 

 

Look at the default interface if all the ports are enabled.

 

I had something similar on the ER8411 after upgrading to 5.14.?? I don't quite remember the version after 5.14, the problem was that one of the ports on vlan 1 was removed from the default lan interface. and since the default interface cannot be modified, I was also unable to enable vlan 1  on that port.


what I had to do was delete the router from controler and readopt then all ports was enabled..

 

default inerface looked like this and did not allow to be changed.

 

 

 

 

 

 

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#3
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Re:ER605 Router - Port 4 and Port 5 Not Working After Omada Update 5.14.32.2
2024-10-18 07:00:48

  @MR.S 

 

Hi,

Thank you for your suggestion.

You're right—I can't modify or remove LAN interfaces on the default LAN. Unfortunately, I'm unable to reset the router and readopt it, as I am not on site. If I reset the device, it will lose all ISP configuration, and without an internet connection, I won’t be able to remotely access the router again.


@Clive_A
Here is some of the log after the Omada upgrade:

 

"Site:Berlin","2024-10-17 02:23:42 PM","[client:XX-XX-XX-XX-XX] went offline from network ""Default"" on [gateway:XX-XX-XX-XX-XX](connected time:2h11m connected, traffic: 86.57KB)."
"Site:Berlin","2024-10-17 02:22:42 PM","[client:XX-XX-XX-XX-XX] went offline from network ""Default"" on [gateway:XX-XX-XX-XX-XX](connected time:17h32m connected, traffic: 7.14KB)."
"Site:Berlin","2024-10-17 02:01:29 PM","[client:XX-XX-XX-XX-XX] went online on [gateway:XX-XX-XX-XX-XX] on Default network."
"Site:Berlin","2024-10-17 02:01:29 PM","[client:XX-XX-XX-XX-XX] went online on [gateway:XX-XX-XX-XX-XX] on Default network."
"Site:Berlin","2024-10-17 02:01:29 PM","[client:XX-XX-XX-XX-XX] went online on [gateway:XX-XX-XX-XX-XX] on Default network."
"Site:Berlin","2024-10-17 02:01:19 PM","[gateway:XX-XX-XX-XX-XX] was connected."
"Site:Berlin","2024-10-17 02:01:07 PM","[ap:XX-XX-XX-XX-XX] was connected."
"Site:Berlin","2024-10-17 01:56:21 PM","[ap:XX-XX-XX-XX-XX] was disconnected."
"Site:Berlin","2024-10-17 01:56:11 PM","[gateway:XX-XX-XX-XX-XX] was disconnected."
"Site:Berlin","2024-10-17 01:53:12 PM","[client:XX-XX-XX-XX-XX] went offline from network ""Default"" on [gateway:XX-XX-XX-XX-XX](connected time:392h39m connected, traffic: 36.67KB)."
"Site:Berlin","2024-10-17 01:53:12 PM","[client:XX-XX-XX-XX-XX] went offline from network ""Default"" on [gateway:XX-XX-XX-XX-XX](connected time:1h40m connected, traffic: 10.39KB)."
"Site:Berlin","2024-10-17 01:53:12 PM","[client:XX-XX-XX-XX-XX] went offline from network ""Default"" on [gateway:XX-XX-XX-XX-XX](connected time:17h2m connected, traffic: 1.10KB)."
"Site:Berlin","2024-10-17 01:43:09 PM","[ap:XX-XX-XX-XX-XX] was connected."
"Site:Berlin","2024-10-17 01:42:53 PM","[client:XX-XX-XX-XX-XX] went online on [gateway:XX-XX-XX-XX-XX] on Default network."
"Site:Berlin","2024-10-17 01:42:53 PM","[client:XX-XX-XX-XX-XX] went online on [gateway:XX-XX-XX-XX-XXB] on Default network."
"Site:Berlin","2024-10-17 01:42:53 PM","[client:XX-XX-XX-XX-XX] went online on [gateway:XX-XX-XX-XX-XX] on Default network."
"Site:Berlin","2024-10-17 01:42:12 PM","[gateway:XX-XX-XX-XX-XX] was connected."
"Site:Berlin","2024-10-17 01:41:51 PM","[client:XX-XX-XX-XX-XX] went offline from network ""Default"" on [gateway:XX-XX-XX-XX-XX](connected time:16h59m connected, traffic: 216.83KB)."
"Site:Berlin","2024-10-17 01:41:51 PM","[client:8A-08-15-01-E2-28] went offline from network ""Default"" on [gateway:28-EE-52-B5-C9-AB](connected time:9h15m connected, traffic: 2.28MB)."
"Site:Berlin","2024-10-17 01:41:51 PM","[client:B8-27-EB-FD-2B-67] went offline from network ""Default"" on [gateway:28-EE-52-B5-C9-AB](connected time:392h37m connected, traffic: 5.60MB)."
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#4
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Views: 180

Replies: 3

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