Home

Forums

Stories

Knowledge Base

Business Community > WiFi > Software controller not seeing EAP245 APs

< WiFi

Software controller not seeing EAP245 APs

Plankton82

2024-10-16 13:37:01 - last edited 2024-10-17 03:15:16

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-10-14

Software controller not seeing EAP245 APs

2024-10-16 13:37:01 - last edited 2024-10-17 03:15:16

Model: EAP245 Omada Software Controller (Windows)

Hardware Version:

Firmware Version:

My Omada Software controller has stopped "seeing" my EAP245 devices.

They all show up Disconnected. SW controller and APs on latest firmware.

I can ping all APs, I can login to their management page, but the SW controller refuses to see them.

I have restarted and reset one AP and the option to adopt it from the SW is not showing up.

I am out of ideas. Nothing has changed on the network.

1 Accepted Solution

Vincent-TP

2024-10-17 03:15:12 - last edited 2024-10-17 03:15:16

Posts: 853

Helpful: 83

Solutions: 320

Stories: 0

Registered: 2024-06-22

Re:Software controller not seeing EAP245 APs-Solution

2024-10-17 03:15:12 - last edited 2024-10-17 03:15:16

Hi @Plankton82

The AP may display on Unknow Devices page:

Recommended Solution

2 Reply

MR.S

LV5

2024-10-16 18:29:15

Posts: 2121

Helpful: 769

Solutions: 268

Stories: 0

Registered: 2018-08-17

Re:Software controller not seeing EAP245 APs

2024-10-16 18:29:15

@Plankton82

Check the firewall on the PC. make sure that the network card is not set to public, it sometimes switches to public by itself.

Vincent-TP

2024-10-17 03:15:12 - last edited 2024-10-17 03:15:16

Posts: 853

Helpful: 83

Solutions: 320

Stories: 0

Registered: 2024-06-22

Re:Software controller not seeing EAP245 APs-Solution

2024-10-17 03:15:12 - last edited 2024-10-17 03:15:16

Hi @Plankton82

The AP may display on Unknow Devices page:

Software controller not seeing EAP245 APs

Software controller not seeing EAP245 APs

Information

Voters 0

Tags