OMADA APP ANDROID ISSUE
Good evening.
Its been days that my omada app on android dosnt show my clients anymore.
when i swipe down to refresh sometimes a few of them pop up, then they dissapear, then all of them appears and goes on.
i uninstalled the app and installed same result.
version on google play 4.17.10
at the cloud website all of them appear normally.
my android S24 ultra android 14.
any suggestions?
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We performed a local test and discovered the source of the problem. We are currently fixing the issue, which will be resolved by today. Please test it and let us know if the issue persists.
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Could you please share some screenshots for this? Also, could you please tell me the firmware version of your Omada Controller?
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Many controllers.
I have to refresh the app by dragging down many times. Screenshots in order...
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Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240780418, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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We performed a local test and discovered the source of the problem. We are currently fixing the issue, which will be resolved by today. Please test it and let us know if the issue persists.
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