Unauth failed error in Omada Controller OC300
We are currently experiencing an issue with the Hardware Controller OC300 where we encounter an "Unauth Failed" error when attempting to unauthorize a client from the captive portal. After this error occurs, we are unable to remove the client from the system. However, the network remains properly connected through the Omada Controller, and we have verified that there is no connectivity issue by performing a ping test.
This problem has occurred multiple times, and our temporary solution has been to restart the VPN and Omada Controller, which resolves the issue for about an hour. However, after that, the same error occurs again. I have previously posted this issue on the TP-Link Business community but have not received a solution yet. I have attached pictures of the Hardware Controller for your reference