Access point error to see one filter in the app if i am not in wifi

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Access point error to see one filter in the app if i am not in wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Access point error to see one filter in the app if i am not in wifi
Access point error to see one filter in the app if i am not in wifi
2024-03-17 17:54:39
Model: EAP245  
Hardware Version: V3
Firmware Version:

I have one filter-wifi connected to one EAP245 v3.

 

I enter in the app of the filter to check it, and the app only shows me the filter if i am connected to the same wifi. If i am in 5g, i cant see the filter in the app.

 

May i have to change some configuration of the EAP to i could see the filter in the app if i am with 5g in the telephone?

 

thanks and sorry for my bad english

 

 


 

 

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Re:Access point error to see one filter in the app if i am not in wifi
2024-03-18 07:29:12

  @Pablo35 

As far as I know, if you want to detect the filter, you need to make sure that the filter and your phone are connected to the same network. So if you connect to EAP245's wifi, the app will be able to detect it, but if you switch to 5G, it will not. You can also try contacting your filter's support for help.

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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