How to subscribe to topics for updates on new firmware
New firmware releases are announced on TP-Link Community forum in specific threats, like this one:
https://community.tp-link.com/en/business/forum/topic/245226
The description of the topic says to be notified of updates do this:
To get notified with the new release of Omada Controller, welcome to subscribe to topic 245226.
I am subscribed to topic 245226, as seen below, yet I did not get any notification. What else do I need to do to make the notification work?
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Hello @aschmid
The issue that you don't receive the notice on the subscribed topics should be resolved. I updated the topic 245226 you subscribed with a reply yesterday. Please confirm that you've received the Notices in the Community. Let me know if the issue still exists.
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Dear @aschmid ,
Thank you so much for taking the time to report the issue to our community!
If you check the Notices in your User page, have you seen below letters:
Please go to Settings----Notification Settings, and see if you check the below rules:
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@Hank21 thank you for your comments.
I have checked my Notices in my User page and I don't see the message that you have copied. On Wednesday this week I have only notices regarding the ER605 Disconnect topics but not the notice that you copied below.
This is all I got in my Notices for Wednesday:
I have also checked the Settings - Notification Settings and yes the "Someone replies to my subscription" is checked but I guess if it doesn't show in my Notices in the first place there is little chance that the system will send me an Email about it.
Maybe I am doing this wrong? As I have shown in my initial post I clicked on the "Subscribe" icon on the bottom of the page. Is there another way to subscribe?
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Hello @aschmid
I just updated the topic 245226 you subscribed with a reply.
Did you receive the Notices in the Community or receive an email notification in your mail box?
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@Fae unfortunately I have to say I did not receive a Notice in the Community nor an email notification.
The Notices only show this:
As you can see the only notices since Sunday where for this topic but nothing for the other topic.
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Hello @aschmid
The issue that you don't receive the notice on the subscribed topics should be resolved. I updated the topic 245226 you subscribed with a reply yesterday. Please confirm that you've received the Notices in the Community. Let me know if the issue still exists.
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@Fae thank you for the confirmation. I can confirm that I got the subscription notification.
I am not sure if have seen the Email notification in my Inbox but this could be on oversight on my side. I am subscribed to a few threats and there were a couple of messages.
All good from my side, this seems to be working now.
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Hello @aschmid
That's great! Thank you for your reply. Glad to hear that the subscription notification works as expected for you now. Cheers!
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