Linux controller version 5.8.4 very slow using Safari browser

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Linux controller version 5.8.4 very slow using Safari browser

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Linux controller version 5.8.4 very slow using Safari browser
Linux controller version 5.8.4 very slow using Safari browser
2023-02-02 11:59:06 - last edited 2023-12-25 09:50:15
Hardware Version:
Firmware Version: 5.8.4

Since upgrading to v5.8.4, the UI has gotten very slow.  It's slow all around but I notice it most on the client list when I'm trying to sort on columns, refresh, search, etc.  I have around 50 clients but there was never a performance issue prior to upgrading to the new code.  I have found that a Chromium based browser performs much better, like Safari used to.  I've cleared all cache/data on Safari and this doesn't resolve the issue.

 

The same behavior is observed on a 2021 MacBook Pro M1 Pro and a 2019 iMac with Intel 3.7GHz Core i5, both running Ventura 13.2 and Safari 16.3.  I also tested the latest Safari technology preview (release 162) with same slow results.

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#1
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1 Accepted Solution
Re:Linux controller version 5.8.4 very slow using Safari browser-Solution
2023-12-05 10:28:40 - last edited 2023-12-25 09:50:15

  @SingletrackMind Hi! I found a solutions for this. Create a self-sign certificate for the Omada controller. Use this link for help https://www.youtube.com/watch?v=VH4gXcvkmOY&t=1332s. Upload the certificate and the private key to the controller and to you MAC . Problem no longer here for me.

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#22
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-02-03 02:42:49

  @SingletrackMind 

 

Holy cow!  It's truly terrible on Safari (I use Opera by default on my iMac and hadn't noticed).  I confirm this behaviour on Monterey 12.6.3 and Safari 16.3.

<< Paying it forward, one juicy problem at a time... >>
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#2
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-02-03 11:16:29

  @d0ugmac1 

Thanks for confirming that it's not just me!

 

I've gone ahead and opened a support ticket.

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#3
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-02-05 09:40:41

  @SingletrackMind same here, already for days looking for a root cause thanks to this post it seems a bug in Omada software as indeed in Firefox it works like a charm! Hopefully there is soon a solution because it's extremely slow.

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#4
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-02-06 11:02:54

  @SingletrackMind 

So here is their bogus response to my support case:

 

"We have upgraded part of the GUI design, and it is recommended using Chrome or Firefox to access the GUI.

If you do mind it, please downgrade the firmware to previous versions."
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#5
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-02-07 12:21:49

  @SingletrackMind 

I got a followup response after pressing them about fixing this bug:

 

"We'll release V5.9 soon. For the issue you mentioned, we would feed back to our related department. They would make improvement to V5.9 controller.
The exact date to release V5.9 is not sure. Please pay attention to our official website"
 
I'll not be holding my breath given their seemingly "don't care, use a different browser" attitude of the first response.  And given their release cadence, I'd bet we are months away from any hope of resolution anyway.
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#6
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-03-01 05:03:16

  @SingletrackMind 

 

Just updated to 5.9.9 and had the same issue on safari. On chrome is working fast. It's a shame.

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#7
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-03-01 05:09:21
Confirmed.
<< Paying it forward, one juicy problem at a time... >>
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#8
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-03-14 18:55:01

I just started using Omada Controller recently and all these days were thinking how slow and laggy their web UI is. Holly cow that's a big difference between safari and chrome. Hope that gets fixed soon...

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#10
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-03-21 14:33:50

FYI, performance in Safari still sucks on controller code 5.9.31.  This comes as no surprise since it wasn't documented to have been fixed, in yet a second code release since the problem first began.

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#11
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Re:Linux controller version 5.8.4 very slow using Safari browser
2023-03-21 15:35:28

  @SingletrackMind and others...  

 

Has anyone bothered to open a ticket with Apple yet?  I mean, if Safari is the only browser with the issue then it's more likely a code issue on Apple's side.  They've had previous issues with their renderers, just saying.

<< Paying it forward, one juicy problem at a time... >>
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#12
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