Unable to send videos or images from WhatsApp

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Unable to send videos or images from WhatsApp

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Unable to send videos or images from WhatsApp
Unable to send videos or images from WhatsApp
2022-08-11 06:12:07 - last edited 2023-03-01 06:50:21
Model: ER7206 (TL-ER7206)  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20220209 Rel.17726

 

 

 

Dear  team

I am unable to send videos or images from WhatsApp.our network.  I turn on my sim data. After that, it's going to videos and images by WhatsApp. I would appreciate it if you could solve my problem.

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#1
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1 Accepted Solution
Re:Unable to send videos or images from WhatsApp-Solution
2022-08-11 12:16:58 - last edited 2023-03-01 06:50:21

  @Alam0786

 

I use WhatsApp all the time with a full Omada stack, with no issues.

 

Are you using URL filtering?  Which DNS servers are using?

 

 

 

I can not teach anyone anything - I can only make them think - Socrates
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#2
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Re:Unable to send videos or images from WhatsApp-Solution
2022-08-11 12:16:58 - last edited 2023-03-01 06:50:21

  @Alam0786

 

I use WhatsApp all the time with a full Omada stack, with no issues.

 

Are you using URL filtering?  Which DNS servers are using?

 

 

 

I can not teach anyone anything - I can only make them think - Socrates
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#2
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Re:Unable to send videos or images from WhatsApp
2022-08-11 13:29:25

  @KimcheeGUN 

 

 

 

Dear Sir 

 

see the below setting plase advise

 

 

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Re:Unable to send videos or images from WhatsApp
2022-08-11 14:42:05 - last edited 2022-08-11 14:42:35

  @Alam0786 

 

Manually set your dhcp server DNS section to google dns (like you did the ap).

Disconnect and reconnect to the wifi on your device and see if it works?

I can not teach anyone anything - I can only make them think - Socrates
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Re:Unable to send videos or images from WhatsApp
2022-08-11 21:09:38

  @KimcheeGUN  Dear Sir,

 

see the below as per your advice. but still facing the same issues.

 

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Re:Unable to send videos or images from WhatsApp
2022-08-12 05:43:37

  @Alam0786 

 

Try to upgrade the firmware version to the latest one ER7206(UN)_V1_1.2.1 Build 20220512.

https://www.tp-link.com/en/support/download/er7206/v1/#Firmware

Just striving to develop myself while helping others.
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#6
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Re:Unable to send videos or images from WhatsApp
2022-08-12 11:56:52

  @Alam0786 

 

You added the google dns to legal dhcp server...  its supposed to go in the manual DNS Server section. 

I can not teach anyone anything - I can only make them think - Socrates
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#7
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Re:Unable to send videos or images from WhatsApp
2022-12-14 06:32:14 - last edited 2022-12-14 06:33:27

It can be frustrating when you're unable to send videos or images through WhatsApp. This issue can have a variety of causes, such as problems with your internet connection, a full phone storage, or even technical difficulties with the app itself. In order to troubleshoot this problem, it's important to first identify the cause and then take the appropriate steps to fix it. In this article, we will explore some common reasons why you might be unable to send videos or images through gb WhatsApp and provide some potential solutions.

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#8
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