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Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings

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Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Karsten12

2022-05-24 09:37:02 - last edited 2022-05-27 06:48:20

Posts: 9

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Registered: 2022-05-24

Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings

2022-05-24 09:37:02 - last edited 2022-05-27 06:48:20

Model: VIGI NVR1008

Hardware Version:

Firmware Version:

Hi,

I've recently set up my TP Link VIGI C300HP IP Cameras and connected them to my TP Link VIGI NVR 10008H and can see that they are working.

However when I go into the settings and go to 'Cloud Services' it says I can't bind my TP Link ID as I have no internet connection. My NVR is connected to my Router via Ethernet Cable.

Another problem I have is trying to add my IP Cameras on the VIGI Phone App. When I click on 'Add Devices' it can't find any Cameras.

Any help would be much appreciated.

Kind Regards,

Karsten

1 Accepted Solution

Virgo

LV5

2022-05-25 08:49:09 - last edited 2022-05-27 06:48:20

Posts: 2588

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Registered: 2021-05-10

Re:Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings-Solution

2022-05-25 08:49:09 - last edited 2022-05-27 06:48:20

@Karsten12

If you can't find the camera on the mobile app, suggest you make sure the phone is connected to the same network (same subnet) as the camera and can communicate with each other.

Make sure your NVR gets an IP address and can communicate with the router, try pinging each other to see if it can ping through.

Just striving to develop myself while helping others.

Recommended Solution

2 Reply

Virgo

LV5

2022-05-25 08:49:09 - last edited 2022-05-27 06:48:20

Posts: 2588

Helpful: 353

Solutions: 191

Stories: 0

Registered: 2021-05-10

Re:Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings-Solution

2022-05-25 08:49:09 - last edited 2022-05-27 06:48:20

@Karsten12

If you can't find the camera on the mobile app, suggest you make sure the phone is connected to the same network (same subnet) as the camera and can communicate with each other.

Make sure your NVR gets an IP address and can communicate with the router, try pinging each other to see if it can ping through.

Just striving to develop myself while helping others.

Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings

Can't Bind my TP Link ID for IP Cameras in the 'Cloud Services' Settings

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