Home

Forums

Stories

Knowledge Base

Business Community > WiFi > Portal of Voucher Authentication Type not Showing

< WiFi

Portal of Voucher Authentication Type not Showing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Portal of Voucher Authentication Type not Showing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

wins

2021-02-12 09:04:14

Posts: 5

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2020-02-01

Portal of Voucher Authentication Type not Showing

2021-02-12 09:04:14

Model: EAP110-Outdoor

Hardware Version: V3

Firmware Version: EAP110-Outdoor(EU)_V3_5.0.0 Build 20200914

Hello,

I tried the voucher type authentication, but the portal is not showing on clients after connecting to the wifi (SSID). To check that my wifi is working I tried the non authentication first and the clients successfully connects to the internet.

But why in the authentication voucher type the portal to login using voucher is not showing.

7 Reply

Philbert

LV5

2021-02-12 22:36:26

Posts: 2607

Helpful: 1544

Solutions: 273

Stories: 0

Registered: 2020-11-08

Re:Portal of Voucher Authentication Type not Showing

2021-02-12 22:36:26

@wins

Hey

Have you configured and enabled the Portal on the Controller? And are the devices able to route to the controller via the VLAN you are connected too?

wins

LV1

2021-02-13 10:20:25

Posts: 5

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2020-02-01

Re:Portal of Voucher Authentication Type not Showing

2021-02-13 10:20:25

@Philbert

If you are refering to this, then yes. What must be wrong?

Philbert

LV5

2021-02-13 11:53:41

Posts: 2607

Helpful: 1544

Solutions: 273

Stories: 0

Registered: 2020-11-08

Re:Portal of Voucher Authentication Type not Showing

2021-02-13 11:53:41

@wins

Hey

That does indeed appear to be correct, cant see anything wrong there.

Are you on a VLAN for the guest network or applied any ACLs? Also what device are you connecting from?

Lastly check you are running 4.2.4 or later of the SDN, I had some random issues with portal and MACs when running 4.1.5

wins

LV1

2021-02-13 12:44:29

Posts: 5

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2020-02-01

Re:Portal of Voucher Authentication Type not Showing

2021-02-13 12:44:29

@Philbert

I'm not on VLAN, all of the device including mac, android. The portal page doesn't appear at all.

wins

LV1

2021-02-13 13:03:13

Posts: 5

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2020-02-01

Re:Portal of Voucher Authentication Type not Showing

2021-02-13 13:03:13

@Philbert

I finally solved it. I have to turn off these firewalls

JhonneL

LV2

2021-02-15 19:54:38

Posts: 61

Helpful: 15

Solutions: 0

Stories: 0

Registered: 2020-09-25

Re:Portal of Voucher Authentication Type not Showing

2021-02-15 19:54:38

@wins tick the https redirection and select the original URL. good luck.

wins wrote

@Philbert

If you are refering to this, then yes. What must be wrong?

Fae

2021-02-23 09:08:42

Posts: 3613

Helpful: 1357

Solutions: 474

Stories: 0

Registered: 2020-06-30

Re:Portal of Voucher Authentication Type not Showing

2021-02-23 09:08:42

Dear @wins,

I finally solved it. I have to turn off these firewalls

May I ask where is the firewall setting coming from? On the wireless clients, or on the Omada Controller host?

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*

Portal of Voucher Authentication Type not Showing

Portal of Voucher Authentication Type not Showing

Information

Voters 0

Tags