Home

Forums

Stories

Knowledge Base

Business Community > Controllers > No "Mail server" or "History data retention" options in controller settings

< Controllers

No "Mail server" or "History data retention" options in controller settings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No "Mail server" or "History data retention" options in controller settings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Fozzie

2020-11-12 17:48:06 - last edited 2020-11-12 17:55:54

Posts: 5

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2018-12-07

No "Mail server" or "History data retention" options in controller settings

2020-11-12 17:48:06 - last edited 2020-11-12 17:55:54

Model: OC200

Hardware Version: V1

Firmware Version: 1.7.0

I have an OC200 1.0, controller version 4.1.5, firmware 1.7.0, but am not getting any client history.

If I go to Settings --> Controller, the only config options that exist are for "general settings" and "HTTPS certificate" - there are no "Mail server" or "History data retention" options.

Is it possible that logging has been turned off elsewhere in the config, or some other reason why "Mail server" or "History data retention" does not exist?

1 Reply

Fae

2020-11-13 09:22:40

Posts: 3604

Helpful: 1360

Solutions: 474

Stories: 0

Registered: 2020-06-30

Re:No "Mail server" or "History data retention" options in controller settings

2020-11-13 09:22:40

Dear @Fozzie,

It seems that you are accessing the OC200 via Cloud Access. https://omada.tplinkcloud.com/

Please login to the OC200 locally by the steps below to configure other settings.

1) Make sure the PC and OC200 are connected to the same network.

So if your OC200 is connected to a router/switch, then connect the PC to the same router/switch.

2) Check the OC200’s IP address from the DHCP server (typically a router).

3) Launch a web browser on the PC and type OC200’s IP address in the address bar, then press Enter (Windows) or Return (Mac).

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*

No "Mail server" or "History data retention" options in controller settings

No "Mail server" or "History data retention" options in controller settings

Information

Voters 0

Tags