@Ondra_K We recommend installing the doorbell and chime on the same Wi-Fi network. Install them on different WiFi network can also work, but in this case, their interaction go through cloud, which...

@Oleh-Shvedov For this issue, try to the following suggestions: 1. Test turning off the strip using the control button to see if the same problem exists 2. Make sure device's firmware and Tapo app...

@CW132 For this issue, try to the following suggestions: 1. Test turning off the strip using the control button to see if the same problem exists 2. Make sure device's firmware and Tapo app are...

@Quasibodo You may refer to this article to check whether the camera was installed correctly. If the issue occurs despite correct installation and usage, you may communicate with the retailer about...

@Brian44 Tapo app does not have PC version so far. If you need to use Tapo app on computer, consider installing an Android emulator. You may refer to this article. Stream Tapo Camera on PC through...

@SteveSnelgar The carpet area will not be recognized and marked on the map automatically. This feature is not supported. Regarding the carpet cleaning issue, what type of carpet do you have? Please...