@MarioInJapan If you regularly use the camera's Home/Away mode feature, please check whether enabling either mode has caused the camera alarm to reactivate. This feature allows you to set two...

@SKCamUser Check the internet connection and the network speed of the repeater wifi. How far is the camera from the repeater? Try to move it closer to the repeater. Make a comparison test by...

@user523 What are the system versions of the matter controllers you have tried? Are you able to control Tapo L535E remotely (e.g. use cellular data) with Tapo app when the problem happens? To assist...

@Bloodygoodbloke @be11aml To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. Note: If the email you used to register for the...

@Domotique69 Are there any abnormalities in other parts of the map, or is it just the position of the dock that has changed?

@Riconan Turn off cellular data. Disable VPN if any. Restart the phone Compare the IP address of the mobile phone and the light strip to verify whether they're on the same network. For example,...