Same problem as here: https://community.tp-link.com/en/home/forum/topic/223748 Tappo camera, very warm to the touch and stuck on red IR Leds , pressing the re set button for 5 minutes or longer has...

@Rosebud58 If you have recently or just purchased it, send it back

@Jules_at_home No issues with Now what so ever. The only thing you should check before you move is that you are not in a copper stop sell area as Now only offer copper based FTTC as opposed to FTTP...

@xmc This thread should be of help: https://community.tp-link.com/en/home/forum/topic/264802?page=1 The Archer VR series should work with Sky/Now MER and once you have one of those the Now router can...

@BenGinders You should reject this offer, as it is not an equivalent product, only acceptable offers are to repair/replace the original, or full refund

How old are the devices that you sent for repair? I would reject the replacements as they are not fit for purpose - you do not have to accept them Generally i would take anything said by the TP link...