Regarding this problem, it seems most likely a DNS resolution issue. The default DNS servers assigned by your home router cannot resolve the TP-Link cloud DNS server successfully. We recommend to...

It seems not a common problem. Regarding this issue, please try the following tips. 1. Update your Deco to the latest firmware version. Click here if you don't how to update. 2. Make sure internet is...

In a Deco mesh system, the MAC address of a client device will not be translated. Thus don't worry about that.

May I know what's the detailed model number of the Sonos speakers? Try the below tips. 1. Turn off 5GHz Wi-Fi Open Deco app, tap "More" at bottom right corner, then tap on "Wi-Fi" and switch off 5GHz...

May I know what's the model number of your client device which is running the speed test? The actual download speed (speed on the application layer) is always decided by the link speed of a client....

May I know how do you locate the three Deco units? Are they wired together or set up via wireless? All the client devices will experience the interrupted issue or only some specific devices? When...