Please make sure your Windows PC and the 3 Nas are on the same subnet. You can find out the IP address of the Nas, then try to ping Nas's IP address on the Windows PC for a check.

Thanks for your feedback. Will evaluate and add the Whitelist feature in future updates.

This feature will be soon added on M9 Plus in the near future with a firmware update on M9.

Please reboot the 2nd deco. The LED will show yellow at first, wait for about 5 seconds, then press the RESET button in bottom and then release quickly, wait for a second and then repeat the...

When it comes to that Adult devices go offline at bedtime set in Pre-teen profile, please try to add a new unassigned device into the Adult profile, then check if the newly added device will go...

Already updated. Deco supports to connect over 100 devices now.