@dari44 To understand the issue better, would you please share the following information? 1. what kind of SDN device you are using, and what devices are sending the notifications? 2. screenshot of...

Hi @ghost124 The wireless coverage radius of EAP is about 100 meters. However, you also need to consider whether your wifi machine can receive the wireless signal at this distance. If not, you can...

Hi @LincolnDJ Your SDN devices (gateway routers, switches, or EAP) may have lost contact with the controller if your controller log is filled with messages stating that they are often disconnecting...

Hi @Longhill Will the EAP go back to connected status automatically? Or does it require a manual reboot? Here are some steps you can take to troubleshoot the issue of your access points dropping out:...

@howardhome Hi, Meraki MX60 is a router. EAP wifi clients are connected to the WAN side of the router, while the video stream are connected in the LAN side. Routers are usually configured with...

@westvandude Hi, did you update the controller or the EAP firmware recently? You may configure it again, and click apply. After that, you can reboot one EAP, see if it will keep the configuration or...