hi， it's a gateway's function. Let's wait for gateway updates. :)

@Introser Hi, you can update it directly. EU version works in Germany and the DE website hasn't been updated yet. As you can see, all official firmware on DE website are EU versions.

hi, happy to know that the issue is finally resolved. This is the first time we received this kind of feedback. We will pay attention to this and see if we can get any clues from others(if any)....

Hi, I tried searching and found that it's a Smart Wi-Fi Plug Mini.

@Longhill Could a device that is hardwired in the house that is also trying to connect to WiFi cause an issue? >>>that should be the case. Are all the EAP units having the disconnect issue? How often...

Hi @Longhill It seems like the switch detected a loop in the network, so the port had been blocked. Did you enable the mesh function on the controller? If yes, please disable it. Sometimes, the...