I did some simple ping tests. The source is close to the Main Deco and connected at 5GHz. 0 hops means the target is connected to the Main Deco. 1 hop means the target is connected to a node which is...

@Dmlb there are posts about this on the forum already. Try having a look at: https://community.tp-link.com/en/home/forum/topic/625234 https://community.tp-link.com/en/home/forum/topic/628454

@Blakeproud if I was you I would start from the beginning and verify each bit is working. Getting a fixed or static IP should allow you to forward ports but IMO manually forwarding the ports is not...

@Blakeproud are you saying your manually forwarding ports? How do you know your using the right ports? Have you manually forwarded ports before and had it working properly? You mention public IP,...

@BigCraig when my connection was upgraded the tech didn't seem to understand some of the terms I threw at him. So what do you actually have? Did the tech ask you for an Ethernet cable or provide one?...

David-TP wrote @BigCraig Hi, Besides Raven-au'sraven-au's' s advice, it is also suggested to connect the laptop via an Ethernet cable to the NBN box to check the internet connection type. If the...