@Solla-topee thank you for your help. so far I have; - Rebooted the camera (tried 3 times) - Disconnected and reconnected from mains power - Removed the micro SD card - Disabled both ipv4 and ipv6...

@Denisedx thanks for your reply. I have tried disabling ipv6 and ipv4 but no difference. I have also disabled DoS but still nothing. I don't have a extender but tempted to try that to see if that...

@TheRaidenPT did you get this resolved? It seems like nothing is being done about this problem and camera is useless with remote a remote connection.

@TheRaidenPT did you find a solution. I have same problem and very frustrated that there is no obvious solution. There are many other security cameras out there so thinking to return this and buy...

I just purchased and installed the Tapo C320WS camera but have problems with viewing when outside Wi-Fi frequency and also with setting up with Alexa. All my other Tapo devices are working fine with...

@Wayne-TP the Alexa skill is enabled and all my other tapo devices are working through it. There is a message at the top of the camera screen say this tapo device can only be controlled locally so...