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EAP772 MLO 6Ghz networks crashing after a while without any log

EAP772 MLO 6Ghz networks crashing after a while without any log

EAP772 MLO 6Ghz networks crashing after a while without any log
EAP772 MLO 6Ghz networks crashing after a while without any log
Yesterday - last edited Yesterday
Tags: #MLO Network
Model: EAP772  
Hardware Version: V2
Firmware Version: 1.2.0 Build 20241128 Rel. 38447(4555)

I've recently noticed that MLO 6Ghz networks crash after a while of running (I don't know the reason, no logs to check what caused it...)

I had MLO networks setup for both 5Ghz and 6Ghz but after an hour or so 6Ghz networks dissapeared (including TP_TX_VAP).

I have multiple EAP772 access points - all of them has the same issue.

 

Power saving modes are turned off.

AP reboot or 6Ghz band disable&enable fixes it for an hour then we start over again.

 

Is it already a known bug that's going to be addressed in next firmware release?

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2 Reply
Re:EAP772 MLO 6Ghz networks crashing after a while without any log
Yesterday

Hi  @MrNobodySir 

 

To understand the issue better, please give us the following info:

1. what's the hardware and firmware version of the EAP772 units?

2. when did this issue first occer? since first installed? or it was working correctly before?

3. how many 6G clients are there in the network? when the issue happened, did the SSID disappear on all 6G clients?

4. please share some screenshots of the WLAN scan results when the 6G is there and when it disappeared;

5. what kind of controller are you using? what's the firmware version?

 

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#2
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Re:EAP772 MLO 6Ghz networks crashing after a while without any log
Yesterday

  @Vincent-TP thanks for taking care of this case

 

1. Hardware Version: V2 Firmware Version: 1.2.0 Build 20241128 Rel. 38447(4555)

2. Since first installed (on stock firmware, same after upgrading to 1.2.0)

3. Number of clients on 6Ghz band: 2

4. I will post screenshots in another post - I need a minute to set everything up

5. No controller yet - standalone mode

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