IPsec Widget gets missing - bug

IPsec Widget gets missing - bug

IPsec Widget gets missing - bug
IPsec Widget gets missing - bug
неделю назад
Model: OC200  
Hardware Version: V1
Firmware Version: 5.15.8.12

Hi TP-Link.

 

I just upgraded my OC200 to 5.15.8.12 and I spotted some annoying bug - annoying for me cuz I use that widget.

 

So I saw that after the upgrade, if I access my controller via cloud, the IPsec widget on Site's dashboard is missing. I went to dashboard settings, and the widget was (in theory) enabled there... Simple disable and enable fixed the problem, widget was visible again.

But after few switching between controller's sub pages... the widget got missing again. Same solution helped, but only for a moment.

 

I've tried to change web browser, reestablish my session with TP-Link cloud (log out, log in) but it did nothing.

I have two sites on that controller, both are not able to keep the widget up when accessing via cloud.

 

For testing I've logged into OC200 locally and the widget was there, on dashboard, no workaround needed...

 

Please, let me know if you are aware of such issue. 

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Re:IPsec Widget gets missing - bug
7 часов назад

  @RaRu 

 

Thank you for bringing this issue to our attention. Our relevant team will investigate this issue further to determine if it is a known bug in the current firmware version. We will look into whether there are any existing patches or updates that address this problem.

Thank you for your patience and understanding as we work to resolve this issue.

Wish you a happy life and smooth network usage! 
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