RTP-Info seq field set incorrectly

RTP-Info seq field set incorrectly

RTP-Info seq field set incorrectly
RTP-Info seq field set incorrectly
2 weeks ago - last edited 2 weeks ago
Model: VIGI C340-W  
Hardware Version: V1
Firmware Version: 3.0.2 Build 240611 Rel.74309n

I have a pipeline to receive video and audio with gstreamer, but the same phenomenon as the thread "RTP-Info seq field set incorrectly" occurs, and it only connects occasionally.
https://community.tp-link.com/en/business/forum/topic/669330

 

Does 3.0.2 fix the bug in the thread "RTP-Info seq field set incorrectly"?

 

By the way, the TAPO C210 can receive video and audio with gstreamer without any problems.
 

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#1
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1 Accepted Solution
Re:RTP-Info seq field set incorrectly-Solution
2 weeks ago - last edited 2 weeks ago

Hi @takashiro 

Thanks for posting in our business forum.

takashiro wrote

I have a pipeline to receive video and audio with gstreamer, but the same phenomenon as the thread "RTP-Info seq field set incorrectly" occurs, and it only connects occasionally.
https://community.tp-link.com/en/business/forum/topic/669330

 

Does 3.0.2 fix the bug in the thread "RTP-Info seq field set incorrectly"?

 

By the way, the TAPO C210 can receive video and audio with gstreamer without any problems.
 

A beta is provided by the dev after I report your case.

No sign of an official release recently based on the dev.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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5 Reply
Re:RTP-Info seq field set incorrectly-Solution
2 weeks ago - last edited 2 weeks ago

Hi @takashiro 

Thanks for posting in our business forum.

takashiro wrote

I have a pipeline to receive video and audio with gstreamer, but the same phenomenon as the thread "RTP-Info seq field set incorrectly" occurs, and it only connects occasionally.
https://community.tp-link.com/en/business/forum/topic/669330

 

Does 3.0.2 fix the bug in the thread "RTP-Info seq field set incorrectly"?

 

By the way, the TAPO C210 can receive video and audio with gstreamer without any problems.
 

A beta is provided by the dev after I report your case.

No sign of an official release recently based on the dev.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:RTP-Info seq field set incorrectly
2 weeks ago

  @Clive_A Thank you for the BETA version. I'll give it a try.

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#3
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Re:RTP-Info seq field set incorrectly
2 weeks ago

  @takashiro 

The results were satisfactory, and we confirmed that the issue was successfully resolved.

Thank you very much.

By the way, the response to this problem is also reflected in the following models, right?

If it has not been reflected, please provide the reflected version respectively.
・VIGI C540-W
・VIGI C540
・VIGI C540S
・VIGI C540V
・VIGI C485
・VIGI C440-W
・VIGI C440
・VIGI C340-W ➡ fix
・VIGI C340
・InSight S445ZI
・InSight S345ZI

Since we are building our business with the VIGI series, we will not be able to develop various models if we have not been able to fix this problem, so it would be helpful if you could provide it as soon as possible.

 

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#4
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Re:RTP-Info seq field set incorrectly
2 weeks ago

Hi @takashiro 

Thanks for posting in our business forum.

takashiro wrote

  @takashiro 

The results were satisfactory, and we confirmed that the issue was successfully resolved.

Thank you very much.

By the way, the response to this problem is also reflected in the following models, right?

If it has not been reflected, please provide the reflected version respectively.
・VIGI C540-W
・VIGI C540
・VIGI C540S
・VIGI C540V
・VIGI C485
・VIGI C440-W
・VIGI C440
・VIGI C340-W ➡ fix
・VIGI C340
・InSight S445ZI
・InSight S345ZI

Since we are building our business with the VIGI series, we will not be able to develop various models if we have not been able to fix this problem, so it would be helpful if you could provide it as soon as possible.

 

Do you have all these models?
If you do, contact our sales team regarding the firmware update on the models you have.

We do not have plans to release firmware or fix this issue in the next few months.

 

So to satisfy your bulk firmware requirement, please contact the sales team and list your current models and firmware, and our sales team will assist you. For the future technical support, you will also get a personal specialist.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#5
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Re:RTP-Info seq field set incorrectly
2 weeks ago

  @Clive_A 

Understood, thank you.
I'll ask the sales team in Japan.
It was helpful to be able to clarify and resolve this issue.

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#6
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