Hi @HpW 

Thanks for posting in our business forum.

Several things you should clear:

1. What firmware do you refer to? I am not seeing an official release with a build like yours. If you are referring to the beta, that's proper to describe it as the latest beta. Not "latest". And beta is what beta means. You might need to be specific about the firmware version and build.

2. Clear your browser cache or try the incognito mode to log in to the web.

Hi @HpW 

Thanks for posting in our business forum.

HpW wrote

  @Clive_A 

 

As I did after received the new ER7206:

 

1) Connected by lan as 192.168.0.1 using port 3 as LAN

2) Set the Login User & PW

3) Changed LAN to 192.168.1.1

4) Than connected to again

5) Did the FW upgrade

 

ER7206v2_2.1.2_20240324-rel46738_common_v2_up_2024-03-24_13.02.55.bin

on ER7206showing: 2.1.2 Build 20240324 Rel.46738

 

6) later on connected to the Fiber Modem as with Ethernet connections to port 2

7) Port 2 flashed so I was thinking all is good, but was not the case while did not connected on dynamic IP as all address as 0.0.0.0

 

Than changed port 3 as WAN and LAN as 4 and now on Port 3 the connection worked

 

So with current config, some more pictures as shows clearly: Port 2 Statistic & Mirror & Rate Control is gone!

 

 

 

 

 

 

 

 

 

I see the issue. Something clearly does not look right. Yet, I don't see any mention of clearing the browser cache or trying to go into incognito mode. This matters as the cache can and has experience in making the GUI look buggy.

If you have tried that and it still does not show up, I think we may have a remote session afterward. But I would like to learn about this before we try something else.

Hi @HpW 

Thanks for posting in our business forum.

HpW wrote

  @Clive_A 

 

Look, I used different PC's and different browser as Firefox or Ms Edge, all with equal behaviors :D

 

The funny thing is, as so one connect on port2 any WAN, it lights up. So one man thinks all is good. But internally as the setup pictures shows.

 

NOTHING on port 2 gets working as dynamic connection remains 0.0.0.0! In other words port 2 is as by GUI wiped out even on the Switch and so nothing gets done.

 

IMHO, port 1 as Fiber connections for WAN/LAN, Port2 only for WAN, the remaining ports 3,4,5,6 as WAN/LAN

 

My configuration is a Fiber Modem by Telecom company, than the TP-Link router for firewall setup's as the Fiber Modem is controlled by the Telecom Compagny O;)

 

 

Hp

 

 

 

Then, this is something new. I've never seen this before.

Will confirm this with the team.

Hi @HpW 

Thanks for posting in our business forum.

HpW wrote

  @Clive_A 

 

>> Physically, it is WAN(1).

 

OK, and this is not working in any regards, only the LED's gets light but NO any WAN connections.

 

As on the configuration picture setup, the WAN is as not active as disabled.

 

So waiting for new working FW.

 

Hp

 

 

RMA then. There is no new firmware regarding this issue. No one has reported this since the latest firmware was released. I wonder if you get the same issue on the replacement.

Hi @HpW 

Thanks for posting in our business forum.

HpW wrote

  @Clive_A 

 

>> RMA then.

 

while would have to wait about 1 month (at least) until getting the new gear. So then no internet connections.

 

As a last try: will HW reset and test again... or purchase a second for backup purposes if one fails

 

Hp

Clive_A wrote

Hi @HpW 

Thanks for posting in our business forum.

HpW wrote

  @Clive_A 

 

>> Physically, it is WAN(1).

 

OK, and this is not working in any regards, only the LED's gets light but NO any WAN connections.

 

As on the configuration picture setup, the WAN is as not active as disabled.

 

So waiting for new working FW.

 

Hp

 

 

RMA then. There is no new firmware regarding this issue. No one has reported this since the latest firmware was released. I wonder if you get the same issue on the replacement.

 

I am inclined to believe this is not a firmware issue at all.

But what you described is something never reported before.

If you have cleared the browser cache and reset it, it still behaves so, you can get a second one and compare it.

Not sure about your region. For the RMA in NA, it would take 1-2 weeks. For the USA, you can get the replacement done within a week.