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How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version

How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version

How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version
How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version
a week ago - last edited Monday
Tags: #Firmware Update
Model: TL-SG3428X-M2  
Hardware Version: V1
Firmware Version: 1.20.2 Build 20240528 Rel.74834

I accidentally rolled-back firmware in our new switch to an old version because I misinterpreted the hardware version numbers. I eventually found and installed the correct version, at least I think i did but I am unable to confirm it. Can anybody point me to a webpage that shows the current firmware version? Our switch shows shows Hardware Version 1.2 on the label. 

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1 Accepted Solution
Re:How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version-Solution
Monday - last edited Monday

Hi @Tailwind 

Thanks for posting in our business forum.

Go and filter with the announcement label and you will find a guide about the revision of the model name and hardware version. The current firmware for your model is the latest.

See this link:

https://support.omadanetworks.com/en/product/tl-sg3428x-m2/v1/?resourceType=download

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version-Solution
Monday - last edited Monday

Hi @Tailwind 

Thanks for posting in our business forum.

Go and filter with the announcement label and you will find a guide about the revision of the model name and hardware version. The current firmware for your model is the latest.

See this link:

https://support.omadanetworks.com/en/product/tl-sg3428x-m2/v1/?resourceType=download

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version
Monday

Hi @Clive_A 

 

Thanks for help. When we received new switch, the first thing that we did was check hardware version number and search the web. I thought that I needed to download from Canada site because of French/English language regional subtleties in the hardware version. When I visited Canada site, it showed no firmware for our switch. So I tried US site and chose wrong version. Your reply solved all my confusion but my original search of the web kept tripping up on the 09-11-2024 date that shows beneath the "BUILD 20240528." I thought that this meant somehow that a newer version, 09-11-2024, was available and i was running version 20240528.

 

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Re:How to Confirm that Switch is running Latest Firmware after Accidentally Installing an Old Version
Tuesday

Hi @Tailwind 

Thanks for posting in our business forum.

Tailwind wrote

Hi @Clive_A 

 

Thanks for help. When we received new switch, the first thing that we did was check hardware version number and search the web. I thought that I needed to download from Canada site because of French/English language regional subtleties in the hardware version. When I visited Canada site, it showed no firmware for our switch. So I tried US site and chose wrong version. Your reply solved all my confusion but my original search of the web kept tripping up on the 09-11-2024 date that shows beneath the "BUILD 20240528." I thought that this meant somehow that a newer version, 09-11-2024, was available and i was running version 20240528.

 

Good to know. Release date does not match the compile date. If you want to learn the latest firmware, you have an option to visit the global site. 

https://www.tp-link.com/en/

This global site is under the maintenance of the HQ and we keep the most frequent and earliest updates on it.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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