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Connection failed. Please refresh your browser and try again.

Connection failed. Please refresh your browser and try again.

Connection failed. Please refresh your browser and try again.
Connection failed. Please refresh your browser and try again.
a week ago
Tags: #Controller
Model: OC200  
Hardware Version: V1
Firmware Version: OC200(UN)_V1_1.32.6 Build 20241101

Hello. This morning, three controllers lost access via the Cloud. It shows the status as online, but when I try to log in, the message "Connection failed. Please refresh your browser and try again" appears. There is no way to check local access. At the same time, all equipment in the network has access to the Internet. Other installations with Omada do not have this problem. Thank you.

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#1
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5 Reply
Re:Connection failed. Please refresh your browser and try again.
a week ago

Hi  @Andrewspan 

 

What's the firmware version of the OC200? 

Can you access them now?

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#2
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Re:Connection failed. Please refresh your browser and try again.
a week ago

  @Andrewspan I have the same problem today, is there a problem with the TP-LINK servers?

 

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#3
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Re:Connection failed. Please refresh your browser and try again.
a week ago

  @Andrewspan 

Thanks everyone, the problem was with the internet provider, I disconnected the WAN cable and restored access to the controller.

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#4
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Re:Connection failed. Please refresh your browser and try again.
a week ago - last edited a week ago

  @Andrewspan 

 

Hello all, i've same issue, device is cloud connected, i can connect locally but no more from the android app nor the web.

I've reboot my router 

ER605 v1.0

1.3.1

 

controller is connected to a 

SG2218 v1.20

1.20.1

 

Model

OC200 1.0

Firmware Version

1.32.6 Build 20241101 Rel.41525

 

 

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#5
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Re:Connection failed. Please refresh your browser and try again.
a week ago

No it's working.

Only change I made is remove a setting for NTP setup and back to auto.

After saving and few minutes, Controller was back in android app and cloud access

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#6
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Views: 186

Replies: 5

Tags

Controller
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