Unable to connect to Cloud
Hello everyone,
I can't connect my OC200 controller to the Cloud, the option is grayed out.
(Sorry i'm french, so my interface is in french)
When I installed it, I was able to connect to the Cloud correctly, everything was working fine, but I had to cut off access for some reasons.
Now that I want to reactivate the access, I can't. I am connected with the same account I’ve been using from the start.
If anyone has an idea of what might be causing this, I would appreciate the help.
Thank you in advance!
Have a great day =)
Hi @Vincent-TP and thank you for your attention to my issue.
I believe my OC200 is properly connected, and I also think my user is correctly set up for Cloud access.
Actually, everything was working fine, but after moving and having an internet connection with a quota (via 5G), I had to disable the Cloud to avoid the constant requests that were consuming my data quota.
Once I received my Starlink, and the quota issue was resolved, I tried to enable Cloud access again, and that's where I am now... it’s not working anymore!
Could this be related to Starlink?
Thx =)
@Vincent-TP Thank you very much, it was so simple ... i feel a bit stupid ... 
Hi @Daxounet
We all have moments where things seem super simple in hindsight, and we feel that way. The important thing is you got it now, and that's what matters.
Glad it worked out easily for you, and if you run into anything else, don't hesitate to let us know. 